Service Advisor

Job Description

Job Description

Location : Marino’s Auto Group

Reports to : Service Manager

Type of contract : Permanent Full-Time

Are you customer service oriented? Do you have a high attention to detail? Are you looking to start an exciting new career in the automotive industry? Marino’s Automotive Group is looking for a Service Advisor at Honda Queensway in Etobicoke!

The Service Advisor will be assisting all incoming customers attending their service appointments at Honda Queensway. You will be responsible for providing high-level quality customer service by ensuring all guests have an enjoyable experience at Honda Queensway. You will be liaising with the Technicians to ensure that you are keeping customers up to date regarding their service appointments. If you are a team player, have a passion for customer service, an ability to stay organized, and strong time management skills, then this role is for you!

Key responsibilities :

• Work with customers to understand their needs.
• Work with customers to answer questions or concerns.
• Ensure that customer vehicle are adequately cared for and keep the customer updated on the progress of their repairs.
• Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
• Additional duties assigned.

Qualifications :

Working Environment :

Compensation :

This compensation encompasses base salary, non-discretionary performance bonuses, and vacation pay as required under Ontario Regulation 476 / 24 made under the Employment Standards Act, 2000.

Why Work for Marino's Automotive Group :

Artificial Intelligence (AI) Disclosure :

No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.

Position Status Disclosure :

This posting is for an existing position vacancy within the Service Department.

Marino’s Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

No Agencies Please.