Relief Event Host – Administration (4 Positions Available)

Employment Type: Relief
Position Status: Vacant
Work Hours: Varied as needed
Salary: $25.10 per hour (L2)
Location: 87 Elm Street, Toronto, Ontario M5G 0A8Application Deadline: Monday, February 23, 2026
JOIN OUR TEAM
Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.

The Relief Event Host is responsible for supporting the Venue Rentals program, primarily by providing relief as on-site contact for venue rental clients at YWCA Toronto’s 87 Elm Street. (Venues include the auditorium, reception hall, meeting and board rooms and the women’s community meeting room.)

ABOUT YWCA TORONTO
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.

KEY RESPONSIBILITIES

• Acts as the on-site contact for rental events as needed
• Ensures rooms are clean and set-up in proper configuration and turns on lights and opens doors in advance of guests’ arrival
• Provides AV/IT set up and equipment support for key on-site contacts and guests, monitor its usage, ensure it is returned in good condition and report any damages or losses to Venue Rentals Coordinator (VRC)
• Presents a positive and professional image of the organization to all interactions
• Directs catering and other rental deliveries to the appropriate venues
• Handles guest complaints and issues with tact and diplomacy, de-escalating potential
• for conflict
• At the end of the event, ensures the initial room set up is maintained, turns off lights and closes and/or locks doors, where required
• Completes activity report at the end of each event and leaves for Venue Rentals Coordinator

QUALIFICATIONS

• Community-college level education, such as technical or commercial training in relevant fields directly related to the job (Cases for Equivalency will be considered);
• 1-3 years directly related work experience
• Exceptional customer service and interpersonal skills
• Occasional lifting and moving of small furniture may be required
• Demonstrate respect, consideration and acceptance of the opinions of others while expressing their own expertise and effectively utilizing relevant resources and specialists

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.