Job Description
Key Job Responsibilities :
- Providing excellent service and ensuring exceptional results in the collection of outstanding commercial and consumer receivables.
- Conducting collections calls for all past due accounts as per portfolio of accounts assigned.
- Contacting past-due customers by phone or e-mail, requesting payments, and negotiating appropriate payment arrangements based on Chubb’s policy.
- Assessing and mitigating risk by referring accounts for further action.
- Reviewing and analyzing Accounts Receivables to determine problem accounts and initiate reconciliation / dispute process with Chubb Canada branches.
- Obtaining and preparing credit information and recommending credit limits, including limits for Credit Supervisor’s approval and above.
- Achieving individual collection targets in order to meet Department and Company’s goals.
- Managing Portal & National Accounts
- To locate and analyze supporting documents regarding customer accounts
Qualifications
- Post-Secondary Education in Business Administration or a related discipline.
- 4+ years of previous collections experience and a good knowledge of credit and collections practices within a large corporate environment.
- Certification from the Credit Institute of Canada valued.
- High proficiency in Excel is preferred
Additional Information
More about the position :
- Proven track record of resolving outstanding past-due accounts
- Excellent communication, interpersonal, and presentation skills
- Must have strong analytical skills and sound business judgment
- Self-direction and organization skills critical to achieving month-end reporting deadlines
- This position can be based out of Windsor, London or Stoney Creek
Our offerings include
- Competitive compensation and benefit package
- RRSP matching
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements :
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions :
- Criminal Background Check
- Reference Check
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