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Service Coordinator
Service CoordinatorFuze HR Solutions • Brampton, ON, Canada
Service Coordinator

Service Coordinator

Fuze HR Solutions • Brampton, ON, Canada
6 days ago
Job type
  • Full-time
  • Permanent
Job description

Service Coordinator – 10 : 30 AM to 7 : 00 PM Shift

Location : Brampton, ON

Type : Full-time, Permanent | In-office

Salary : $55,000 – $60,000 + benefits

Schedule : Monday to Friday, 40 hrs / week (8.5 hrs / day with 30-min lunch)

About the Role

The Service Coordinator plays a key role in coordinating in-shop repairs for trucking equipment. This includes managing service schedules, communicating with truck drivers and technicians, preparing work orders, and ensuring a smooth flow of repairs in a fast-paced environment.

Key Responsibilities

  • Coordinate in-shop service and repair work for trucking equipment
  • Manage inbound service calls and respond to urgent customer needs
  • Create and schedule regular and emergency service jobs
  • Assign and dispatch technicians based on availability, skills, and location
  • Prepare work orders, quotes, and parts requests
  • Maintain up-to-date job status in the system
  • Collaborate with the Parts Department and Sales team to ensure timely job completion
  • Provide administrative support as required

Ideal Candidate

Must-Haves :

  • 3+ years of experience coordinating service / repairs in trucking, automotive, or large equipment repair
  • Strong scheduling, dispatching, and work order management skills
  • Proven ability to communicate effectively with technicians, truckers, and customers
  • Strong customer service experience in an industrial or blue-collar setting
  • Intermediate Microsoft Excel and strong computer skills
  • Clear English communication (written and verbal)
  • Ability to thrive in a high-volume, fast-paced environment
  • Legally authorized to work in Canada (no sponsorship)
  • What’s Offered

  • Salary : $55,000 – $60,000 (based on experience)
  • Benefits : Medical, Dental, Vision (80 / 20 coverage), RRSP match up to $1,000 / year (after 90 days)
  • Vacation : 2 weeks paid vacation + sick days
  • Free parking on-site
  • Supportive, family-oriented environment with long-tenured staff and regular company events
  • Reporting & Culture

  • Reports to : Service Manager (approachable, easy-going)
  • Business casual dress code
  • Company values : Loyalty, Integrity, Quality
  • Interview Process

  • HR Interview (Virtual)
  • Manager Interview (Virtual)
  • Reason for Hiring

  • One position replacing an employee on maternity leave
  • One position added due to growth in service demand
  • Both positions are permanent
  • High urgency to hire – interviews starting immediately
  • Create a job alert for this search

    Service Coordinator • Brampton, ON, Canada

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