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Member Services Rep

Crunch Fitness (CFC003)
Stratford, ON, CA
$15,5 an hour (estimated)
Full-time

Benefits / Perks

  • Career Growth Opportunity
  • Competitive Compensation
  • Complimentary Crunch Gym Membership
  • Discounts on services, products, and more!
  • A seriously fun work environment!
  • Training and Development Programs
  • FREE Accredited Industry Certifications

Company Overview

Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

  • RESPONSIBLE
  • KIND
  • INCLUSIVE
  • ALTERNATIVE
  • INNOVATIVE
  • PASSIONATE

Here’s what we need :

A high-energy individual with top-notch customer service skills to serve members and guests.

Here’s what you’re responsible for :

Providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Here’s what you’ll be doing :

  • Greeting all members & guests with a smile
  • Assist with membership and retail product sales
  • Promote membership privileges including tanning, group fitness, small group training and childcare
  • Check in all members and guests in accordance with company procedures
  • Answers phones in a courteous, helpful, professional manner
  • Facilitates all member requests or forwards to a manager
  • Maintains a professional and courteous disposition
  • Knows club facility, services, and schedules
  • Maintains a clean and organized work area
  • Performs opening and closing duties

Who you are :

  • You are professional and courteous
  • Strives to execute at a level to exceed performance expectations
  • Superior communicator who energizes others
  • Proficient reading and writing skills
  • Strong customer service orientation
  • Demonstrates knowledge of the Crunch brand and offerings
  • Maintains friendly and helpful attitude to all club staff, members, and guests

Your skills, education, and experience :

  • Business experience in a service-oriented environment is desirable
  • On the job training is provided
  • CPR / AED certified or can complete within 30 days from hire

Physical Demands :

This is a physical role requiring the employee to frequently lift and / or move up to 50 pounds and may require standing or bending for prolonged work hours.

30+ days ago
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