Third-Party Risk Management Analyst

Who we are

At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers – listening, reflecting, responding – and being there for them during the most trying times of their lives. To be the best at what we do, we look for compassionate, creative people who work efficiently, aren't afraid to make decisions, and are driven to understand how their role fits into our vision; to be the innovative insurer trusted by families to provide financial protection through partners who care.

For more than 60 years, Canadian Premier has been committed to providing financial security to Canadians and their families in the face of uncertainties, insuring over two million customers coast-to-coast. Every day at Canadian Premier means a day spent helping Canadians and their families build secure tomorrows.

Headquartered in Toronto, Ontario, with an office in Burnaby, British Columbia, we are a wholly owned and independently operated subsidiary of Securian Financial, a Fortune 500 company*.

Who we need

Reporting to and supporting the Manager, Strategic Partnerships, we have an opportunity for a Third-Party Risk Management Analyst. Your work will primarily support third-party risk management, sourcing, and procurement. You will act as a liaison to internal and external stakeholders, focusing on mitigating third-party risk throughout the third-party lifecycle. Part of your role will support reviewing and drafting business requirements in legal documents, such as service level agreements (SLAs) and statements of work (SOWs), by working closely with the legal, risk, and compliance teams.

This is a hybrid opportunity, with the requirement to work from the office less than 5% of the time after the initial onboarding stage.

What's in it for you

Influence, exposure, and career growth. This is a chance to gain in-demand, highly valued experience and insight, influencing vendor contracts, KPIs, and productivity. As a curious self-starter who strives for efficiency and excellence, you are looking for the challenges of a near-independent role where you can take ownership of requirement collection and documentation processes. You will have the opportunity to ensure alignment and engagement across all business units with the Third-Party framework, including those through our recent acquisition. We are a growing organization, and the opportunities for your career development are endless.

What you will do:

• Be the subject matter expert. You will deepen and apply your knowledge of practices and procedures related to all stages of the third-party management lifecycle in alignment with relevant frameworks, policies and standards.
• Assist with the third-party due diligence process. You will ensure that processes are followed, including liaising with vendors and internal stakeholders (e.g. Third-Party Risk Management and business owners) to ensure that vendor questionnaires and assessments are completed, and to assess existing and potential vendors.
• Manage vendor issues. You will identify issues and monitor trends, acting quickly to reduce risk in alignment with Third Party Risk Management (TPRM) Policies and related standards. You will track and log vendor non-conformance reporting and Change Order requests. You will assist when invoice discrepancies are escalated and assure correct billing.
• Create sourcing documents. You will draft and respond to RFP, RFQ, RFI, in collaboration with internal partners and external partners for all project-related and BAU requirements. You will support the development and implementation of SLAs, KPIs or other contractual commitments to mitigate risk and maximize service availability, efficiency and effectiveness.
• Assist in the administration of GRC System, Resolver. You will manage subscriptions and service renewals, verifying and updating user profiles. You will enter all vendor information and upload relevant documents, including Purchase Orders (POs), Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), and Statements of Work (SOW). You will assist with troubleshooting issues and liaising with Resolver IT support and solutions architects where needed. You will report on third-party key performance indicators on a quarterly and annual basis.

What you bring

• The education and experience. You have a degree or diploma in Business, Finance, or a related field and 2+ years in third-party risk management, sourcing or procurement. Experience in a financial environment is an asset.
• The interpersonal skills. You have superior communication skills, and an appreciation for diverse backgrounds, experiences, and approaches. You can build collaborative relationships with internal and external stakeholders, interact with all levels of management, and confidently elicit needs and influence engagement. You can decipher industry language and provide support related to the risk management framework and Resolver technical system. You can create detailed documentation, training guides, and reports adapting your delivery to meet the needs of your audience.
• The accountability. You work with a sense of ownership in accordance with established priorities - and you are ready to take on whatever responsibilities are required to complete deliverables on time. You are a critical thinker with a growth mindset, continuously seeking new information. You have exceptional analytical skills with an ability to focus on the big picture without losing the details. You are meticulous and resourceful and can prioritize expectations to maintain high-quality standards while meeting urgent deadlines. You are proficient with Microsoft Office and can quickly learn new tools.

Why join?

When you're a Canadian Premier employee, you're part of a hard-working, high-performing, bright-thinking, make-things-happen family. One that sees your potential on day one, challenging you to grow your unique strengths as you create a career filled with opportunity, collaboration and meaning. For our newest team members to our most tenured, we're committed to being an employer that supports the person you want to be, at work and outside of it. We're growing – and we want you to grow with us.

At Canadian Premier, we know there's nothing more important than treating each other with respect, compassion, understanding, and dignity. Even though our family has grown over the years, we still maintain the entrepreneurial spirit that got us started. https://youtu.be/4smwYAVRZQA"> Watch this video to learn more about our core values and our Canadian Premier family.

Be part of a fast-paced company that offers you exciting opportunities to advance your career while you contribute to helping Canadians build secure tomorrows.

Many of the individuals who lead our team have an impressive tenure with us, and every single one of them will tell you, it's about the people—the people we serve and the people we work with. We're a small organization with flexibility, openness, and responsiveness; with the security and resources to continue to do our work in a way that makes the most impact on our customers.

Be a part of a place guided by people-focused not profit-driven values: Communicate openly, be accountable, be curious, celebrate together as one family.

This is a place that stands behind work-life balance, an accessible leadership team, transparent communication, and an atmosphere that can only be described as family-focused. We continue to promote an engaged work-life balance throughout the pandemic with initiatives that include virtual town halls, casual online coffees, mental health workshops and employee appreciation packages. The very nature of what we do – listening to our customers – is the foundation of how we collaborate, learn from one another, embrace diverse perspectives, and hold each other up.

If you have the majority of the qualifications we're looking for and you're interested in joining the team, we encourage you to express your interest by submitting an application. Apply now.

Canadian Premier is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Canadian Premier will provide reasonable accommodations available to applicants with disabilities upon request during the recruitment process. Please contact hr@canadianpremier.ca for accommodation requests.

* Securian Financial is the marketing name for Securian Financial Group, Inc. and its affiliates. Insurance products are issued by its affiliated insurance companies. 2020 Fortune 500 Companies List, May 2020.