Coordinator, Learning and Organizational Development

Home to seven regional programs and comprehensive health‑care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo‑Wellington and beyond. WRHN is redefining the health‑care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community‑driven health care. At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

POSITION VACANCY : Learning and Organizational Development

POSITION : Learning and Organizational Development Coordinator – Full Time

HOURS OF WORK : Monday to Friday; Hybrid (with flexibility to attend all WRHN sites as required)

POSITION SUMMARY : Reporting to the Manager, Learning and Organizational Development, the Learning and Organizational Development Coordinator supports the day‑to‑day operations of the department and assists in supporting team priorities by providing coordination and administrative support where required.

Key Responsibilities

• Support coordination and implementation of learning and education programs (e.g., learning fund, learning management system), including processing payments, managing assignments, posting content, and creating reports.
• Collaborate with others to update educational courses in the learning management system.
• Process appropriate correspondence regarding L&OD programs, including records management.
• Support the weekly WRHN orientation session for new employees.
• Create draft communications regarding programs for WRHN colleagues.
• Collect, update, prepare, and distribute resource materials (e.g., community maps and information).
• Design, edit, and update information packages, e‑mails, reminders, and memos.
• Answer general Learning and Organizational Development department queries via various e‑mail accounts.
• Maintain / update Lotus Link as required.
• Support training and learning sessions through scheduling, tracking attendance, generating certificates, transcribing notes, and providing in‑person training as required.
• Order supplies, submit invoices, and vendor requisitions.
• Maintain distribution lists as required.
• Manage the dedicated organizational development e‑mail inbox by acknowledging and responding to e‑mails from WRHN team members.
• Collaborate with internal stakeholders to ensure engagement and success of larger Organizational Development projects.
• Actively participate in managing external relationships with vendors to support coordination of deliverables.

Position Requirements

Application Instructions : EMPLOYEES OF LEGACY GRAND RIVER HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING THE EMPATH SYSTEM.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community.

We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier‑free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

If you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and / or employee to ensure they are adhering to their specific work permit restrictions.

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