Floor Supervisor - Full-Time - Calvin Klein

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (, , )

TITLE : Floor Supervisor

REPORTS TO : Assistant Manager

JOB CLASSIFICATION : Hourly Non-Exempt

POSITION SUMMARY

Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales results.

RESPONSIBILITIES

Customer Experience

• Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
• Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards; collaborates with management on remerchandising decisions due to sell-through and available backstock.
• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
• Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; asks our customers for feedback and conveys business opportunities to the Store Manager.
• Resolves customer concerns quickly while exceeding expectations.

Commitment to Efficiency

Associate Morale

QUALIFICATIONS

About PVH :

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH .