Technical Business Analyst

Job Description

Technical Business Analyst – Montreal, QC (4 Days WFO)

Experience Required

• Preferred experience working in the IT industry within operations, operational risk as it relates to Identity Access Management (IAM), network topologies, IT security/MFA (multi-factor authentication), IT systems, and/or IT Service Management [ITSM] tools.
  
• Should have prior experience in Java development, microservices. API understanding.
  
• Understanding of authentication framework.
  
• Should be aware about the backend development work.
  
• Should be aware about the ForgeRock, Okta, Siteminder etc.
  
• The ability to articulate, to comprehend and to communicate complex information to a diverse audience.
  
• Experience leading cross-functional teams and working with external vendors on complex issue resolution and task completion.
  
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  
• Broad based skills with Microsoft Office tools especially Word, PowerPoint and Excel at an advanced to expert level for automation, managing, and reporting on large data sets.
  

Roles & Responsibilities

• Should be able to work with Product team and development team day to day.
  
• Able write the documents for technical requirement for developer.
  
• Able to update the requirements on Jira and confluence portal.
  
• Able to coordinate with multiple teams.
  
• Able to work with senior leader and architect with guidance of product owner.
  
• Understand and deliver the process with Devops features.
  

Requirements
Salesforce