Program Director, Emergency

Job Description

Reporting to the Clinical Vice-President, and in partnership with the Program Medical Director, Emergency, the Program Director, Emergency provides strategic and operational leadership for the Emergency program across all Halton Healthcare hospital and community sites.

Specifically, the Program Director will:

• Work in a ‘Dyad’ with the Program Medical Director to provide leadership for the Program.
• Develop a strategic plan for the Program that is aligned with Halton Healthcare’s strategic plan.
• Establish Program goals that are aligned with the organization’s strategic priorities.
• Establish program-based quality frameworks to ensure continuous improvement in service levels and ongoing risk analysis in order to address inherent higher levels of quality risk within the Program.
• Shape organizational culture and climate by creating an environment that aligns with HH’s values, supports the interdisciplinary team and enables change.
• Strategically develop, implement and evaluate new and expanded programs to address program growth needs related to the populations served.
• Facilitate cross-functional collaboration.
• Coordinate and align resources through effective planning and budgeting, to ensure the delivery of high quality, evidence based patient care in the most cost effective manner possible.
• Support corporate projects that impact organizational functioning and/or patient care.
• Ensure the program focuses on quality patient care and adheres to best practices.
• Establish program-based quality frameworks to ensure continuous improvement in service levels.
• Address patient safety concerns and implement risk mitigation strategies; support quality review processes and investigate critical incidents.
• Support corporate projects that impact organizational functioning and/or patient care.
• Participate in corporate committees and initiatives, and seek feedback to refine leadership approaches.
• Foster an environment of learning and development for Program staff through coaching, managing performance and mentoring, with a goal of driving organizational performance.
• Cultivate a positive labour relations environment within the Program and applies policies and appropriate collective agreement language consistently and fairly.

Qualifications

• Master's Degree in Business, Healthcare Administration, Nursing or equivalent
• Current registration with the College of Nurses of Ontario or other Health Regulatory College
• Minimum of 7 years of clinical and administrative experience in a leadership position in an acute care medical setting
• Recent experience in emergency or critical care
• Expertise in building links across and outside the organization creating opportunities to collaborate and build capacity
• Strong communication and facilitation skills to influence strategies and optimize communications to achieve desired results
• Demonstrated ability to gain consensus, resolve conflict and create alignment
• Demonstrated ability to set goals, make decisions and create plans focusing on change and transformation, inclusion and development based on the strategic business direction
• Demonstrated ability to optimize allocation of human, financial and infrastructure resources to provide quality healthcare within a safe and accessible health system
• Demonstrated ability to champion a supportive learning environment that facilitates growth and development
• Promotes a culture of high performance, holding themselves and others accountable for the success of the organization’s strategy and goals
• Demonstrated ability to communicate vision that generates engagement, enthusiasm and commitments to the organization’s mission, vision and values
• Expertise in developing opportunities to drive financial and operational improvement exceeding customer, patient and community expectations
• Demonstrated ability to link operational work to the organization’s strategy with an understanding of business implications

Additional Information