Business Analyst
Position Description :
Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility and gives the freedom to innovate, influence decisions, and chart an exciting career?
CGI is more than just an IT company. Be part of a team that supports the local community with the ability draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations.
Are you motivated by the opportunity to work with a clients, project teams, operations and vendors to develop innovative solutions to complex technical problems?
Your future duties and responsibilities :
- Develop requirements specifications, conduct feasibility studies, produce high-level and detailed business models
- Analyze complex business processes and problems; identifying alternative solutions and / or assisting clients to understand gaps in business functions / processes typically served by technology
- Facilitate sessions / workshops with business users to obtain requirements for systems to be developed and / or maintained
- Develop and / or contribute to user manuals, training materials and acceptance testing planning and execution
- Experience with various ticketing or work flow tools, like ServiceNow, Remedy, JIRA, TFS, etc.
Required qualifications to be successful in this role :
- Excellent written and oral communications skills
- 2+ years of experience in the role of business systems analyst in a team environment
- Experience using data and process modeling Software tools
- Experience in software testing including test planning, execution and reporting
- Experience working with diverse stakeholder groups
Education / Certification :
- Bachelor’s degree with a focus on Information Technology and / or relevant discipline or equivalent work experience
- Certified Business Analysis Professional (CBAP) or PMI-PBA
LI-AP1
Skills :
- Business Analysis
- Data Modeling
- Jira
- PMI Prof in Business Analysis
- Remedy
- ServiceNow
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