Talent.com
GreenShield
Manager, IT Delivery Services HybridGreenShield • Toronto, Ontario, Canada
Manager, IT Delivery Services Hybrid

Manager, IT Delivery Services Hybrid

GreenShield • Toronto, Ontario, Canada
20 hours ago
Salary
CA$94,406.00–CA$142,069.00 yearly
Job type
  • Full-time
Job description

WHO WE ARE
When it comes to health were always looking for waysto push for better. Its why we were founded in the first 1957 ourfounder pharmacist William Wilkinson witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughters prescription. Heknew there had to be a better way. So he introduced North Americas firstprepaid drug plan and GreenShield was born as a non-profit with a missionto support better health for all Canadians.

We arent just a health and benefits company. Werethe only non-profit social enterprise that brings worlds of coverage andcare together all in one place.
Were noble challengers purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.

Our mission is to create better health for allCanadians and we know that starts with our employees.

THEROLE IN A NUTSHELL

Base Salary: CAD $94406.00 - 142069.00

Reporting to the Director IT Delivery Services the role is responsible for the management and coordination of all aspects of an application development team to meet or exceed company and department objectives.

Responsibilities:

  • Manage Application Development functional deliverables for multiple concurrent projects from inception to completion.
  • Define responsibilities assign resources create maintain and monitor development schedules and budget.
  • Effectively allocate resources to optimize project portfolio delivery.
  • Ensure that application development milestones are met by anticipating issues managing resources and
    Risks.
  • Provide technical guidance and support ensuring the development team has the expertise resources and direction needed to effectively design implement and troubleshoot the application. This includes providing strategic advice on architecture coding standards best practices and problem-solving techniques
  • Drive test-driven development and other engineering best practices and continuous improvement of development processes.
  • Participate in various specification and design reviews.
  • Lead mentor and coach the software development team including Development Business Analysis and Quality Assurance.
  • Encourage and develop reports so they advance in their technical expertise.
  • Ensure that adherence to technical standards process and policy is being followed.
  • Foster a climate that supports relationship building and collaboration with other IT teams and throughout the business which results in improved alignment and innovation.

WHO WERE LOOKING FOR

  • University degree in Computer Science or equivalent.
  • Minimum of 8 years of related experience in Enterprise IT environments.
  • Demonstrated experience in managing and leading agile development teams.
  • Passion and experience working with back-end real-time transactional systems.
  • Proven ability to manage design and development activities on multiple simultaneous application development projects from inception to completion.
  • Experienced in providing planning and reporting of development team activities and progress as part of an
    Integrated Project Management Process.
  • Demonstrated leadership experience to motivate build develop and lead effective teams to achieve results.
  • Strong development and design experience. Expert knowledge of software development methodologies and the software lifecycle gained from experience developing multiple projects.
  • Clear and effective written and oral communication skills and the ability to communicate to all levels of internal and external customers.
  • An accomplished Facilitator with excellent interpersonal and communications skills that support working effectively in multi-disciplinary and multiple location team environments.
  • Highly developed planning organizing and negotiating skills; can manage multiple tasks meet tight deadlines and respond to changing priorities.
  • Valuable to have experience in Oracle PL/SQLC#.Net ETL Tools Robot Process Automation (RPA) Oracle RDBMS Azure DevOps JSON APIs and Cloud development.
    Ability to travel within Canada.

NICE TO HAVEs

  • Bilingualism (English/French).
  • Group benefits and/or insurance experience.

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyones voice is heard andvalued. Because thats what it takesto create better health for all. We dare to challenge the status quo. And weredriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. Thats why we provide aplace where you can be inspired challenged and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isnt just about personalachievements its about making adifference together.

Heres to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition we aim to ensure that our employees can excel in their rolescollaborate and communicate effectively and contribute to the success of ourorganization.

GS supports diversity equity andinclusion in our teams and communities and we value the unique contributionsmade by all. Even if your experience doesnt align perfectly to everyrequirement we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.


Required Experience:

Manager


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 94406 - 142069

Create a job alert for this search

Manager, IT Delivery Services Hybrid • Toronto, Ontario, Canada

Similar jobs

IT Delivery Lead, Technology Operations

OnexToronto, ON, CA
Full-time

Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe.Formed in 1984, we have a long track record of creating value for our clients ... Show more

 • Promoted

Manager, Integration Delivery - Professional Services

MaintainXToronto, Ontario, Canada
Full-time

MaintainX is the world’s leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag.We raised $150M in Series D funding ... Show more

 • Promoted

Delivery Director

BackbaseToronto, Ontario, Canada
Full-time

To manage projects for some of the customers for our US Hub.You will be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager... Show more

 • Promoted

Senior IT Vendor Manager - Hybrid Toronto

Robertson & Company Ltd.Toronto, ON, CA
Full-time

A consulting firm is seeking a skilled Vendor Manager III in Toronto, ON.The successful candidate will be responsible for managing contracts, particularly in IT, and will require strong negotiation... Show more

 • Promoted

IT Service Operations Manager — Lead with Service Excellence

Options Consulting SolutionsToronto, ON, CA
Full-time

A leading consulting firm in Toronto seeks a Manager, IT Support & Service Operations to lead a team providing centralized technical support.Responsibilities include overseeing operations, mentorin... Show more

 • Promoted

Senior Delivery Manager

ScotiabankToronto, Ontario, Canada
Full-time

Select how often (in days) to receive an alert:.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Senior Delivery Manager, Enterprise Deliver... Show more

 • Promoted

Senior Network & Voice Service Delivery Manager

Ateko, backed by Bell CanadaToronto, Ontario, Canada
Full-time

A technology firm is seeking a Senior Service Delivery Manager in Toronto to lead end-to-end delivery of Network and Voice projects.You will work closely with business contacts and technology teams... Show more

 • Promoted

Manager, It Project Delivery - Inf005134 - C$8,650 - C$11,243 A Month

Government of SaskatchewanToronto, Canada
Full-time +1

OverviewManager, IT Project Delivery - INF005134Job Order #:6243904NOC:20012Employer Name:Government of SaskatchewanWage/Salary Info:$8,650 - $11,243 monthlyPosted Date:15-Sep-2025Location:REGINA# ... Show more

 • Promoted

Senior Director, It Service Delivery & Operations - Hybrid - C$200,000 - C$210,000 A Year

Aurora CannabisEast York, Canada
Full-time

Oversees IT service delivery and operations, including ERP, supply chain, global operations, and infrastructure.Manages teams, budgets, and strategic roadmaps to drive business value and efficiency. Show more

 • Promoted

IT Associate Manager

Huawei CanadaMarkham, ON, CA
Temporary

Huawei Canada IT Associate Manager (12-month contract).Huawei Canada has an immediate 12-month contract opening for an IT Associate manager.From Procurement to Finance to IT services and much more,... Show more

 • Promoted

Senior Service Delivery Manager (Toronto)

Ateko, backed by Bell CanadaToronto, Ontario, Canada
Full-time

Senior Service Delivery Manager (Toronto).Direct message the job poster from Ateko, backed by Bell Canada.Service Delivery Managers (SDM) / Technical Project Manager.Service Delivery Manager (SDM) ... Show more

 • Promoted

Remote Bid Analyst - Proposals & IT Delivery Expert

BairesDevToronto, ON, CA
Remote
Full-time

A global software development company is seeking a Bid Analyst to create persuasive proposals and responses for software development and IT projects.This role is 100% remote and offers excellent co... Show more

 • Promoted

Delivery Manager 3

BehavoxToronto, Ontario, Canada
Full-time

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms.The pla... Show more

 • Promoted

Service Delivery Manager

PythianToronto, ON, CA
Full-time

Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more

 • Promoted

Sr. Manager, IT

EvergreenToronto, ON, CA
Full-time

Evergreen is seeking a Senior Manager, IT to join our team.We are a national non-profit transforming public spaces in our cities for the health of people and our planet.With over 30 years of champi... Show more

 • Promoted

Senior Project Manager - AV/IT Delivery (Hybrid)

BevertecToronto, Ontario, Canada
Full-time

A leading technology company in Toronto is seeking a Senior Project Manager/Leader to oversee projects involving audio-visual and videoconferencing technology.The ideal candidate will have over 10 ... Show more

 • Promoted

Delivery Manager — SaaS Cloud Application (R&D)

CGS (Computer Generated Solutions)Toronto, ON, CA
Full-time

Delivery Manager — SaaS Cloud Application (R&D).Reports to: VP, Research & Development.You will translate the product roadmap into actionable plans for engineering, run the day-to-day execution (Sc... Show more

 • Promoted

Delivery Manager 3

EngineersOfAIToronto, Ontario, Canada
Full-time

About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity... Show more

 • Promoted

Service Delivery Manager - C$90,000 - C$120,000 A Year

Tata Consultancy ServicesToronto, Canada
Full-time

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more

 • Promoted

Senior It Service Delivery Leader — Hybrid Toronto - C$160,000 - C$175,000 A Year

Leading Asset Management FirmToronto, Canada
Full-time

A leading asset management firm in Toronto is seeking a Senior Service Delivery Manager to oversee the delivery and quality of IT services.This role involves managing a client services team and ens... Show more