Talent.com
MealSuite
Customer Implementation TrainerMealSuite • Cambridge, Ontario, Canada
Customer Implementation Trainer

Customer Implementation Trainer

MealSuite • Cambridge, Ontario, Canada
29 days ago
Salary
CA$77,300.00 yearly
Job type
  • Full-time
Job description
Description

AboutMealSuite
MealSuitebuilds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less fast-growing team working on meaningful problems that directlyimpactpatient and resident care.

About the Role
Were looking for aCustomer Implementation Trainerto join ourCustomer Implementation team. Reporting to theTeam Lead Implementation Trainingyoullbethe subject matter expert onMealSuitessoftware delivering top-notch training for our customers and partners to ensure usability and account setups through exceptional customer service.

WhatYoullDo

  • Be the training& configurationexpertcreate deliver monitor and update user training plansbased on customer needsoversee training for customer-guided and live accountsandown/assist with setups and configuration of Connect Touch and POS modules as needed.
  • Collaborate cross-functionally work closelywith Implementation Coordinatorsand Enterprise Implementation Managersfor project training needs and with Sales andSupport to transition customer accounts after implementation is complete.
  • Communicate with stakeholders clearlycommunicateaccountconfigurationrequirements and expectations and ensure customers receive superior service through the development and strengthening of relationships.
  • Assistwith troubleshootingwork with new and existing customers to troubleshoot workflow issues and guide them to adopt system best practices.
  • Champion our producteducate customers onMealSuitestoolkit capabilities and best practices to simplify adoption and alignexpectations andleveragefeedback for continuous improvement to theimplementationprocess.

What You Bring

  • In-depthknowledge ofMealSuiteproducts
  • Experiencedelivering training ideally witha highly complexproduct or subject matter
  • 1years ofhands-on experience in customer implementations and training within a SaaSenvironment
  • Exceptional professional relationship building andmaintenance through active and empathetic listening as well as engaging written and verbal communication.
  • A genuine excitement aboutengaging with people anddemonstratinghow to usehighly complexsoftware in a simple and thorough manner
  • Ability to thrive in a collaborative fast-moving environment
  • Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam ifrequired)

Compensation:$64400$77300CAD per year/$62800$75300USD per year

This role requires working onsite in ourCambridge OR Dallasofficetwo days per week.Ifyouremore than an hour away apply anywaywereopen to discussing options.

WhyYoullLove Working Here

Create a job alert for this search

Customer Implementation Trainer • Cambridge, Ontario, Canada

Similar jobs

Cintas Management Trainee Program

Cintas CorporationCambridge, Region of Waterloo, CA
Full-time

Embark on your career journey with Cintas in their Management Trainee program.Develop leadership skills through hands-on departmental rotations and customer engagement.Cintas is seeking a motivated... Show more

 • Promoted

Remote Technical Solutions Coordinator (BESS)

CsestorageKitchener, Region of Waterloo, CA
Remote
Full-time

A renewable energy company is seeking a Technical Solutions Coordinator to support product development and drive operational excellence.This hybrid role involves maintaining product trackers, manag... Show more

 • Promoted

Dynamic Retail Supervisor for Team Leadership and Community Impact

SaversBrantford, ON, CA
Full-time

Become a key Retail Store Supervisor championing teamwork and community engagement.Leverage your leadership to drive store performance while celebrating diversity and sustainability.Your role focus... Show more

 • Promoted

Transportation Optimization Analyst

Pival International Inc.Guelph, ON, CA
Full-time

Our work is guided by three core values that define who we are and how weoperate:.Integrity – We act with honesty, transparency, and respect in every interaction.Commitment – We take ownership, fol... Show more

 • Promoted

Remote ISO 45001 Implementation Lead (Contract)

Total Group of Companies Inc.Guelph, ON, CA
Remote
Full-time

An industrial service company is seeking an experienced Safety Advisor to implement and audit ISO 45001 systems.This remote role includes site visits to the Guelph area and involves conducting audi... Show more

 • Promoted

Point of Contact (PoC) – Community Outreach & Participant Coordinator

TSMGKitchener, Region of Waterloo, CA
Full-time

TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings.To support this initiative, ... Show more

 • Promoted

Equipment Trainer & Evaluator

OSG Inc.Kitchener
Full-time

OSG is a national leader in workplace health and safety, delivering training, consulting, and software solutions that help organizations operate safer, smarter, and more effectively.We partner with... Show more

 • Promoted

Training Supervisor

Hartmann North AmericaBrantford, ON, CA
Full-time

Hartmann Canada Inc, in Brantford, Ontario is a division of Hartmann North America.We are the world leader of moulded fibre egg cartons.The demand for moulded fibre and environmentally sustainable ... Show more

 • Promoted

Quality Coordinator (BESS) - 4 Month Term

Valard ConstructionGuelph, ON, CA
Permanent

Our Substation and Renewables group is currently looking to add a Quality Coordinator to our growing team on a 4-month term (April - July 2026 with an opportunity to extend), based in Southwestern ... Show more

 • Promoted

Applications Engineering and Quality Specialist

Eclipse AutomationCambridge, Region of Waterloo, CA
Full-time

Applications Engineering and Quality Specialist.Posted Thursday, July 9, 2026 at 4:00 a.Job Title: Applications Engineering and Quality Specialist.RRSP, health/dental/vision package, reimbursement ... Show more

 • Promoted

Remote Biology Tutor: Train & Evaluate AI Models

DataAnnotationGuelph, ON, CA
Remote
Full-time

An innovative firm is seeking a Biology Tutor to enhance AI models by providing complex biology problems and evaluating chatbot outputs.This role allows for flexibility in project selection and sch... Show more

 • Promoted

Service Advisor

Bobcat of BrantfordBrantford, ON, CA
Full-time

Service Advisor is a customer-facing role responsible for delivering an exceptional ownership experience by supporting service operations from intake through completion.This position serves as a ke... Show more

 • Promoted

Specialist, Bus Process Improvement

Yazaki North America, Inc.Kitchener, Region of Waterloo, CA
Full-time

Select how often (in days) to receive an alert:.Select how often (in days) to receive an alert:.Yazaki is a global leader in the research, development, and delivery of vehicle power and data soluti... Show more

 • Promoted

Remote Technical Solutions Coordinator (BESS)

e-STORAGEKitchener, Region of Waterloo, CA
Remote
Full-time

A renewable energy solutions provider is seeking a Technical Solutions Coordinator to support product development within the BESS Solutions team.This remote position will drive operational excellen... Show more

 • Promoted

Personal Trainer - Guelph Eramosa and Stevenson

GoodLife FitnessGuelph, ON, CA
Full-time

Personal Trainers are responsible for developing a roster of clients, and working with their clients to achieve overall health and fitness goals.Working with clients to understand health history an... Show more

 • Promoted

Building Performance Energy Modeling Lead

Linxus Group Inc.Kitchener, Region of Waterloo, CA
Full-time

Enhance sustainability initiatives as a Building Performance Lead with a notable consulting engineering firm in Southwestern Ontario.This senior role focuses on mentoring and overseeing energy mode... Show more

 • Promoted

Lead Trainer for Employee Development

Conestoga MeatsBreslau, Ontario, Canada
Full-time

Transform the learning landscape at Conestoga Meats as the Lead Trainer for Employee Development.Design and deliver impactful training programs across various platforms.As the Lead Trainer, you wil... Show more

 • Promoted

Applied Behaviour Analysis (ABA) TRANSITION LEADER (MM5) – 2 openings

Waterloo Region District School BoardKitchener, Region of Waterloo, CA
Permanent

Applied Behaviour Analysis (ABA) Transition Leader (MM5).Permanent openings and 1 Temporary opening (12/5/26 – 8/31/27) for the Learning Services – Special Education division of the Waterloo Region... Show more

 • Promoted

Community Employment Developer & Employer Liaison

YMCA of Three RiversKitchener, Region of Waterloo, CA
Full-time

A community service organization in Kitchener seeks an Employment Job Developer to establish a new program aligned with local employers.You will supervise job placements, ensuring quality services.... Show more

 • Promoted

ERP Business Analyst — Drive System ROI & Innovation

Linamar CorporationGuelph, ON, CA
Full-time

A leading Canadian manufacturer is seeking an Intermediate Business Analyst in Guelph, ON to perform business analysis work including workflow analysis, requirement modeling, and application specif... Show more