Financial Services Associate, Imperial Service (MandarinCantonese)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

As a member of the Imperial Service Team youll partner with Financial Advisors tohelp high value clients secure their a Financial Services Associate in the Imperial Service Team youll support the team with client outreach sales and administrative activities to build relationships with clients and recommend the right products and solutions to meet their financial goals. Youll create strong working relationships while making a difference in your clients financial success. Youre flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience youre flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be on-site full-time.

How youll succeed

• Client engagement - Leverage your knowledge of cash management credit investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals.

• Relationship building - Engage in marketing and outreach activities uncovering opportunities to support the Advisor team in growing their network and deepening existing relationships.

• Problem solving - Listen ask questions and put yourself in the clients shoes. Act like an owner by taking accountability for client issues and know when to lean on others to find solutions.

• Organizational skills - Prepare client files booking appointments and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You can demonstrate 1 year experience in working with clients and achieving sales results. Its an asset if you have prior banking experience in a similar capacity.

• Youre goal oriented. Youre motivated by accomplishing your sales goals and delivering your best to make a difference.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.

• Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• Youre motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You love to learn. Youre passionate about growing your knowledge. You have a strong sense of curiosity.

• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-946 Lawrence Ave E

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking Business Growth Client Issue Resolution Client Service Customer Experience (CX) Financial Products Post-Sales Support Product Knowledge

Required Experience:

IC

Experience: years
Vacancy: 1