Senior Account Director

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Senior Account Director

Location: Toronto Canada

About the role:

As Senior Account Director you are OLIVERs primary lead for the client in Canada strategic partner to senior client stakeholders commercial owner and team leader. You will set the direction for an integrated account spanning brand creative media insights and activation translating business objectives into clear briefs and ensuring every piece of work is delivered to the highest standard.

This is a hands-on senior leadership role. You will shape strategy manage the P&L grow the clientrelationshipand lead a cross-functional team all whilemaintainingtherigourthat complex multi-workstream accounts demand. The role includes occasional travel across Canada for client meetingseventsand activations.

What you will be doing:

• Act as the primary strategic partner and senior point of contact for the client in Canada building deep and lasting relationships with client leadership.
• Define and execute integrated account strategy in collaboration with client stakeholders and internal leads across brand creative mediainsightsand activation.
• Lead mentor and resource a cross-functional account team; set priorities support professionaldevelopmentandmaintainconsistent quality across alloutput.
• Translate client businessobjectivesinto clear agency briefs creative direction and measurable KPIs; build and sustain robust measurement and reporting frameworks.
• Oversee campaign planning production timelines and integrated delivery across all workstreams ensuring work meets the clients brand standards regulatory requirements and quality expectations.
• Manage escalations proactively; mitigate riskmaintaingovernanceand oversee approval processes across the account.
• Ensure all activity complies with Canadian alcohol marketing regulations and the clients internal brand and safety guidelines.
• Identifyand develop new opportunities within the account; contribute to strategic pitches to grow the partnership.
• Represent OLIVER in senior client meetings and at industry events across Canada.
• Partner with finance legal and production to ensureaccuratescopinginvoicingand contract management.
• Own the clients Canada P&L: annual budget planning revenue forecasting cost management margin protection and contractual compliance.
• Present financial performance and budget progress to client and OLIVER senior stakeholders on a regular basis.
• Drive commercial efficiencies across the account without compromising delivery quality or client outcomes.
• Managescopechange processes; ensure changes are documentedapprovedand accurately reflected in billing.

What you need to be great in this role:

• Significant agency account management experience at senior or director level leading large complex multi-disciplinary accounts.
• A track recordof building and sustaining senior client relationships operatingas a trusted strategic advisor not justan operationalcontact.
• Strong commercial acumen: P&L accountability revenue forecasting budgetmanagementand margin awareness.
• Experience leading integrated teams across creative digital media PR and shopper or activation disciplines.
• Deep understanding of the CPGbeverageor alcohol category; experience withspiritsbrands is a strong advantage.
• Knowledge of Canadian regulatory requirements for alcohol marketing witha track recordof ensuring compliance in practice.
• Confident credible communicationpresentationand negotiation skills across all levels of seniority.
• Strong account and project management skills; able to run complex multi-workstream accounts withrigourand attention to detail.
• Experience owning account-level P&L and presenting financial performance to senior stakeholders.
• Confidence managing scope costcontroland contract compliance on large integrated accounts.
• Track recordofidentifyingandrealisingcommercial growth opportunities within existing client relationships.
• Strategic integration of AI tools to enhance account workflows including briefing reporting campaignplanningand operational efficiency.
• Experience setting AI quality standards and governance for a team; guides responsible adoption and critical evaluation of AI outputs.
• Agentic leadership approach: systematic outcomes-focused problem-solving applied to complex account and business challenges.
• Drives exploration of how AI can improve account performance and client outcomes; contributes to best practice across the OLIVER network.
• Direct experience working with the clients portfolio.
• Familiarity with measurement frameworks media planningtoolsand marketing analytics platforms.
• Experience leading new business development and multi-stakeholder pitches.
• Formal qualifications are welcome but not required. Equivalent experience counts. Experience can be gained through work study volunteering or self-directed learning.

Req ID: 17949

#LI-FL1 #LI-Hyrid #LI-director

At the time of thisposting the base salary for this position may range according to whats stated compensation varies based onjob relatedfactors including location business needs level of responsibility experience and qualifications. The range listed is just onecomponentof OLIVERs total compensation package.

Salary Range

$119000 - $133000 CAD

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.

Required Experience:

Director

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 119000 - 133000