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Great Canadian Entertainment
PIT Manager-GCTGreat Canadian Entertainment • Toronto, ON, Canada
PIT Manager-GCT

PIT Manager-GCT

Great Canadian Entertainment • Toronto, ON, Canada
5 days ago
Job type
  • Full-time
Job description

Position Summary

Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process . Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Key Accountabilities

  • Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
  • Monitors table games operations on a shift basis
  • May monitor slots at some locations
  • Responds to and resolves issues as escalated
  • Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
  • Verifies jackpots and table games wins
  • Assesses active table game performance/results and reports to the Shift Manager
  • Trains team members
  • Participates in all table games marketing initiatives
  • Inspects the games area for repair, maintenance and facilities reporting
  • Verifies team members timesheets
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Manages other initiatives as required

Education and Qualifications

  • High School Diploma
  • Post Secondary education or suitable combination of education and experience an asset
  • Minimum 3 years of experience in gaming management
  • Minimum 3 years leadership experience
  • Food Safety Certificate
  • Ability to successfully obtain a Gaming License
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Computer literacy in MS Office
  • Bilingual (English/French) is an asset but not required

Work Environment Considerations

  • Regular casino environment, standing or walking for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional work hours for our 24/7/365 operations

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

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PIT Manager-GCT • Toronto, ON, Canada

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