Back Office Administrator

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking a Back Office Administrator to join our Operations team. In this role, you will ensure the efficient and accurate input of investor transactions, adjustment entries and reconciliation of client activity on internal systems against third party financial institutions. You will perform account balancing transfers and execute money movements, including the receipt or delivery of funds relating to investor account activities.

WHAT YOU WILL DO

• Complete daily flattening in investor accounts upon review of integrity report.
• Complete daily transmission of bank files to execute a “Penny Test” between CI Investment Services Inc. (CIIS) bank and investor bank accounts.
• Deposit incoming investor transfers, contributions, and corporate cheques. Ensure all cheque amounts are reflected in investor and corporate PARIO accounts through bookkeeping entries.
• Coordinate all CIIS corporate banking activity through the RBC Express portal and execute various external payments and capital movements through key Bank Partners RBC/BMO.
• Complete ad-hoc outgoing or incoming EFT and wires to/from the client’s financial institution. Ensure EFT in/out are reflected on both RBC Express payment activities reports, as well as internal Back Office systems (PARIO/BMS) via journal entries.
• Process all cash and positions internal transfer movements between client accounts held within CIIS.
• Collaborate with internal business units to ensure exceptional service is delivered efficiently and effectively to resolve any outstanding requests.
• Liaise with external institutions to reconcile CIIS Canaccord accounts and RBC bank accounts; communicate with financial institutions to resolve outstanding funds and balances.
• Manage, respond to, and process requests received through the internal “Back Office” mailbox and Salesforce within set SLA.
• Book manual and COD trades, new issue allocations, as well as GIC and bond trades.
• Validate end-of-day cash positions within various banking accounts to ensure there is enough cash to support all expected debits.
• Perform end-of-day procedures: Upload Foreign Exchange and allocation trade files, extract dividend, and bookkeeping files for processing, run validation, and trigger end-of-day processes.

WHAT YOU WILL BRING

• Undergraduate degree in Business, or relevant field of study
• At least 1 year previous experience in a similar capacity is preferred
• Completion of CSC, CPH or other related courses an asset
• Experience with CDS, ATON and/or DTC an asset
• Strong communication skills, both verbal and written
• Proficient with MS Office Suite (Word, Excel, and Outlook)
• Self-initiated, fast learner with a positive attitude
• Organized, detail oriented, and hardworking character
• Ability to work in a fast-paced and challenging environment.

This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $34,320 to $58,500. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.