Store Manager/Supervisor

Business Address and location of work : 1324 Island Hwy, Campbell River, BC V9W 8C9, Canada

Permanent, Full-time

Language : English

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?

As one of the world’s leading and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role :

As the Store Manager / Supervisor, you are responsible for the direct supervision and development of the store team.

• Assign retail salespersons, cashiers, merchandisers, and other store team members to duties and prepare work schedules.
• Authorize payments and the return of merchandise.
• Resolve issues that may arise, including customer requests, complaints, and supply shortages.
• Maintain specified inventory and order merchandise. Accountable for the loss prevention processes in the store including participation in prevention strategies and investigations.
• Prepare reports for managers regarding sales volumes, merchandising, and personnel matters.
• Responsible for the direct supervision and development of the store team. Ensures the hiring and onboarding processes are executed in the store and is involved in recruitment activities, which includes hiring and arranging for the training of new sales staff and monitoring and reporting on performance.
• Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness.
• Open and close the store, manage escalated complaints to managers, implement marketing strategies, and sign for deliveries.
• Partner with the leadership team / managers to formulate and execute an internal colleague succession plan to support business growth.
• Manage all health & safety processes in the store and ensure full compliance and respond to audit findings.

What this role brings to you :

• The possibility of being part of a dynamic team and culture
• The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams.
• Possible discretionary bonus.
• An amazing colleague discount on all JYSK products.

What you bring to the role :

• A dynamic and positive personality with strong leadership skills.
• Ability to work in a rapidly changing environment where priorities change.
• Ability to make complex decisions with integrity that supports company guidelines and makes good business sense.
• Flexibility to work various shifts, including evenings and weekends as required.
• Capacity to work independently and escalate issues as required to senior management.
• 2+ years experience in a home goods retail supervisor / assistant / management role and customer service with direct accountability for achieving sales and service targets.
• High school diploma or equivalent required.
• Post-Secondary Retail Management Diploma or equivalent preferred.
• Salary : Generally, the hiring range for this position is $50,000 to $55,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where colleagues can fully develop and utilize their talents and strengths.

We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and / or characteristic.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.

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