Family Support Network - Team Leader
17 Ave SE, Calgary, AB T2A 0S7, Canada Req # Monday, August 19, Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta.
Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a difference in the lives of children, young people and families?
Are you committed to cultivating an inclusive culture that encourages, supports and celebrates diverse voices at every level?
Then we want you to join the Wood's Homes team.
Wood's Homes is looking for one full-time Team Leader to join our Family Support Network.
Role Summary
Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department.
The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.
Responsibilities
- Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
- Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
- Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
- Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
- Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
- Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
- Completes all required health and safety training
- Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
- Executes other responsibilities as required and assigned by the Program Manager.
Qualifications
- Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
- A minimum of four years’ experience working with young people and families.
- Demonstrated leadership skills.
- Highly developed theoretical understanding of milieu therapy.
- Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
- Personal suitability.
We sincerely thank all applicants for their interest in this position; however, only those moving forward in the selection process will be contacted.
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