ADP est à la recherche d’un(e) directeur(trice) des Services à la clientèle pour les Comptes majeurs, Marché haut de gamme de HRO
En tant que directeur(trice) des Services à la clientèle de Comptes majeurs, Marché haut de gamme de HRO, vous utiliserez votre expertise en exploitation, stratégie et leadership pour guider plusieurs équipes, assurer l’efficacité des activités et favoriser un environnement de travail productif et agréable.
Ce poste gère l’un des plus grands secteurs d’activité d’ADP Canada, en croissance rapide, générant des profits importants et des revenus élevés. La personne sélectionnée soutiendra la croissance, exécutera le plan stratégique et offrira un service optimal aux clients.
En collaboration avec diverses fonctions au sein des segments Comptes majeurs et nationaux, ainsi qu’au sein des segments HRO, le ou la titulaire favorisera la réussite et l’expansion en améliorant l’efficacité, la qualité, l’intégration des services, la fidélisation et le développement des employés. Il ou elle élaborera et mettra en œuvre des stratégies opérationnelles pour assurer une prestation de services efficace, y compris la gestion des relations clients.
*Pour les candidats au Québec : le français est obligatoire, l’anglais est également requis pour la communication internationale.
Director of Client Services • Toronto, ON, CA
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