Partner, HR Services

Job Description:

Duties & Responsibilities:

1. Provides strategic and operational HR leadership and consultation to operational leaders in people management and organizational culture:

• Provides advice and guidance to management and academic leaders in situations requiring interpretation and judgement. Works collaboratively with the HR team to ensure application of relevant policies, collective agreements, terms of employments, labour law and regulations.
• Consults and advises on sensitive and/or complicated human resources matters by exercising creative problem-solving skills and facilitating decision making while keeping organizational goals of the department and College wide balanced.
• Leads the collaborative management of planning, facilitation, or file coordination with internal specialists such the Classification and Compensation Consultant, and Recruitment Consultant to provide a team-based approach to HR advisory services.
• Consults and supports leaders in organizational development; restructuring, strategic planning, organizational design, succession planning, needs assessment, team building, etc.
• Coaches and educates operational leaders in implementing best practices in support of people and talent management, promoting positive organizational culture and effectiveness.
• Identifies organizational risks as they relate to people management, human rights, labour laws and employment standards, BC WorkSafe and safety regulations, College policies and protocols. Proactively collaborates with operational leaders to address human resources issues and applies preventative measures.
• Recommends, creates, and/or implements changes to HR procedures, guidelines, or protocols.
• Supports managers in change management; consulting with the Union, Associations, and/or staff to facilitate successful outcomes to minor or major organizational changes within the program area.
• Provides guidance and direction to HR Associates in performing a variety of tasks in support of HR activities such as human resources practices, application and interpretation of collective agreements, terms of employment, legislation, policies, and procedures.

2. Labour and Employee Relations:

• Meets with managers, union representatives and others in the conducting of investigations, mediations or facilitated conversations relating to various employment matters such as Respect in the Workplace, Human Rights, misconduct, conflict management, or complaints.
• Provides advice to managers and liaises with union representatives in the handling and resolving of employee relations issues such as attendance management, progressive discipline, return to work agreements, terminations, disputes, and grievances.
• Provides interpretation and advice regarding collective agreements, employment legislation, College policies and procedures and human resources best practices, benefits, and entitlements, liaising with internal and external parties as necessary to resolve issues and questions.
• Manages grievances up to and including Step 2 (LFA) and Step 3 (CUPE), including drafting formal written responses for signature.
• Prepares grievance files and associated portfolios for senior HR management review. Provides information to arbitration cases.
• Provides input into the development of College collective bargaining proposals and conducts research as required. May participate in College collective bargaining as a committee member.
• Represents management in negotiating and facilitating consensus to guide and lead others in making sound human resource decisions and to bring closure and/or resolution to outstanding issues.

3. Performance Management:

• Provides advice and support to leaders with respect to probationary and trial period performance evaluation processes.
• Advises managers on strategies for addressing and resolving employee behavioural or performance related concerns.
• Coordinates, monitors faculty eligibility, and provides advice and assistance to participating parties in the faculty contract review process. Reviews related correspondence for the Deans’ signature.
• Provides information to employees regarding work performance, personal and career development, College employment opportunities.
• Identifies training and development opportunities and recommends workshops, training session, or courses to staff and/or management, as appropriate.

4. Manages or contributes to HR projects or initiatives in one or more HR specialty:

• According to departmental needs and overall strategic plan, manages or contributes to HR projects, initiatives or policies enhancing People and Culture’s core service deliverables including, but not limited to, recruitment practices, labour relation practices, compensation and benefits, employee training and development, health, wellness, and engagement programs, HRIS and systems.
• Creates and maintains project procedures and documentation.
• Recommends changes to procedures and/or policies as per research and analysis.
• May collaborate with external consultants on HR projects or initiatives.
• Gathers inputs from managers and/or staff, conducts research and surveys, and compiles data and generates reports.
• Participates as a member of College committees.
• Recommends best practices to Director and implements efficiencies to HR processes and procedures by reviewing HR methods, procedures, and forms relevant to assigned duties and ensuring that systems are current and efficient.

5. Recruitment and Selection:

• Collaborates with the Recruitment team in facilitating the full-cycle recruitment process, from start to finish for vacancies within the assigned client group.
• Recommends appropriate recruitment strategies including recommending visible, cost-effective ads using conventional and new media.
• Provides advice and guidance to selection committees in job analysis, selection methodologies and development of assessment tools.
• Participates on selection committees as required and ensures compliance to applicable legislation, College policies and collective agreements.
• Authorize (where delegated) or recommends initial salary placements within established guidelines.

6. Attendance and Disability Management:

• Monitors notifications of employee absences due to illness, confirms expiry of sick leave credits and work to help initiate processes to ensure timely employee application for STD and LTD benefits
• Helps develop graduated or modified return to work plans with employees, Managers, the health services physician, union representatives and benefit carrier representatives.
• Discusses workplace assessments and accommodations required for employees.
• Provides advice and support to leaders on employee absences and effective disability and attendance management strategies. Attends meetings, prepares reports and supports documentation.

7. Organizational Design and Job Evaluation:

• Assists in the identification and provides support in unit development or reorganization of departments.
• Collaborates with Compensation and Classification Consultant in creation and reclassification of positions.
• Conducts position reviews, job audits, and drafts position descriptions, as required.

8. May perform other related duties.

Qualifications Required:

Education

• Bachelor's degree with a major in human resources management, business, or a related field of study.
• Chartered Professional in Human Resources (CPHR) designation or relevant professional designation in human resources, a desirable asset.
• Minimum five (5) years of progressively responsible HR generalist experience with emphasis in labour and employee relations, performance management and conflict resolution, recruitment, disability management, job evaluation and benefits administration. Preference for HR experience in a public sector or large, complex multi-union organization.
• An equivalent combination of education and experience may be considered.
• Considerable experience advising leaders and working with collective agreements in a large, complex multi-union organization.
• Excellent knowledge of employment and labour legislation and government policies (e.g., Employment Standards, Labour Relations Code, Employment Equity, Human Rights Code).
• Intermediate to Advanced working level with MS Office (Word, Excel, PowerPoint and Visio).
• Experience working in a highly automated HR environment with integrated enterprise HR and payroll information system, such as Workday, Banner, or Peoplesoft.

Skills & Abilities

• Demonstrated consultation, facilitation and relationship building skills.
• Ability to handle sensitive and confidential information, and deal tactfully and diplomatically with employees from all levels of the College. Comprehension of the importance of the balance of confidentiality and disclosure necessary for effective communications and requirements of collective agreements.
• An accomplished communicator, interviewer and active listener with a demonstrated ability to negotiate and influence within a collaborative framework.
• Excellent problem solving, analytical reasoning skills and judgment.
• Demonstrated ability to work effectively and productively with considerable independence.
• Demonstrated ability to participate as a team member, contributing to the development and enhancement of the team.
• Strong presentations skills in order to conduct training sessions and informational seminars as required.
• High energy, goal-oriented individual who thrives on achieving outcomes through consultative and collaborative methods.
• Customer service focused and have demonstrated ability to achieve continuous improvement.
• Demonstrated ability to mentor and engage others to ensure success in the workplace.
• Commitment to the value of continuous learning and an open curiosity for new ideas and innovation.

Additional Info:

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **

We offer the following benefits:

• Extensive medical, dental, and vision coverage

• Hybrid-work program for eligible positions

• Generous vacation package plus paid time off during college winter closure (1 week in December)

• Employer paid defined benefit pension plan

• Potential eligibility for educational, training, and developmental programs

• Access to on-site daycare subject to availability

• Tuition waivers for courses at Langara College, subject to space availability

• Course/program tuition reimbursements

• Wellness classes and campus engagement events

Salary Range:

$41.77 - $61.26 per hour

Pay Grade:

Admin Paygrade 08

Compensation beyond the mid-point requires approval by the Public Sector Employers’ Council Secretariat (PSEC).

Scheduled Weekly Hours:

35

Hours may vary according to the needs of the department.

Closing Date:

Wednesday, September 16 2026

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.