Manager, Operating Model & Organizational Design - Consumer

Job Type:Permanent
Work Model:Hybrid
Reference code:130208
Primary Location:Toronto, ON
All Available Locations:Toronto, ON; Calgary, AB; Vancouver, BC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

You'll leverage your industry knowledge, broad experience and commercial insight to service as a trusted advisor to clients and consulting teams through the Organizational Design and/or Transformational process. You'll lead consulting teams to strategize, develop and implement Organizational Design solutions across a wide range of industries. You'll manage the process for preparing solution alternatives, test them against design criteria, and align leadership groups around design selection and implementation. You'll apply the insights from analytic and visualization tools to assess the impact of varying design and decision solutions, and you'll manage the process of identifying, assigning, and implementing decision making authority and responsibility to both individuals (decision rights) and groups (governance).

About the team

The Operating Model & Organizational Design team contains the best, brightest and most dedicated consultants in Canada. Our clients see the increasing importance of shifting away from traditional hierarchies towards more adaptable, outcome-focused operating models and organizational structures, and look to us to help guide them to that potential. We have practitioners coast-to-coast, and operate as a true national practice while recognizing local impact and relationships. We embrace the Firm's purpose, and tackle some of Canada's largest Organizational Strategy & Design challenges.

Enough about us, let's talk about you

• 8+ years of relevant work experience in organization design or a relevant field - (i.e., Organization Design Strategy, Organization Transformation, Analytics / Business Intelligence, familiarity with incorporating Agility, and / or Executive Compensation
• Demonstrated experience supporting complex organizational transformations, including contributing to enterprise operating model and organization redesign initiatives
• Specific experience working with Consumer industry clients, with demonstrated understanding of consumer trends, customer experience, and operational challenges unique to the sector
• Leading / supporting sales and contributing to practice development initiatives including culture building, team & community engagement, eminence, talent acquisition, research, etc.
• Supporting sales, proposal writing and participation in account teams
• Experienced in managing client relationships, designing and implementing projects, and developing high-performing people and teams by providing challenging and meaningful opportunities
• A strong track record in delivering exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across businesses and borders
• Able and willing to seek opportunities to maximize efficiency through use of Generative AI tools
• Demonstrated experience in influence clients, teams and individuals positively, leading by example and establishing confident relationships
• Leveraging industry knowledge and commercial insight to serve as a trusted senior advisor to client team and consulting team through the Organization Design and / or transformation process
• The will and ability to travel for the moments that matter to our clients - locally, provincially, nationally and internationally.

Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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