Talent.com
Dealer Relations Coordinator
Dealer Relations CoordinatorOPENLANE • CAN, ON, Brampton
Dealer Relations Coordinator

Dealer Relations Coordinator

OPENLANE • CAN, ON, Brampton
30+ days ago
Job type
  • Full-time
Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement

We’reLookingFor:
WeareseekingaDealerRelationsCoordinatorwithexperienceincustomerrelationshipmanagementandofficeadministration.Youwillworkaspartofourclose-knitsalesandadministrativeteam,andwillberesponsibleforsupportingourdealersalesteam.Thisisafulltime,in-officepositionworkingMondaythroughFridaybetween8:30am-5pm.

YouAre:

  • CustomerFocused.YouwillsupportourdealercustomerstoensuretheyaregettingmaximumvaluefromourVLC servicesandmarketplaceplatforms.

  • TeamOriented.Youwillpartnerwithourotherteammembers,includingsales,dealerregistration,andaccountingtosupportourcustomerserviceneeds.

  • Curious.Youarerelentlesslycurious,seekingoutopportunitiestolearnaboutourindustry,serviceofferings,marketplaceplatform,andpickupafewtipsfromoursalesteam,alltobettersupportourcustomers.


YouWill:

  • Drivesuperiorcustomerexperiencetoensuredealersatisfactionandbuildclientretention.

  • SupportgrowthofthecustomerbaseandactasaliaisonbetweenallVehicleLogisticsCenter(VLC)departments,includingsalesrepresentatives,consignmentdealersandotherVLCdepartments.

  • PerformkeyfunctionssuchassupportingOPENLANEinitiatives,organizingandresolvingcustomerconcernseffectively.

  • Performclericalandnumericalactivitiesincludingselecting,compiling,verifyingandprocessingdata.

  • Ensureancillaryservicessuchastransportandshopserviceshavebeenscheduledandcompleted.

  • Ensureallreservepricesanddeclarationsarepresentandaccurate.Utilizemarketconditionstoeffectivelyqualifyreservepricesandnegotiatesales.

  • Assessandtriageimmediatecustomerissuesenablingon-the-spotresolutionstoensureoptimalcustomerexperienceandmaximizesales

  • AssistintheresolutionofIfBidsinatimelyandeffectivemanner

  • Facilitatethesellerchequeprocessandensureallassignedaccountsareingoodstanding

  • Understanddealer-facingsystems(OPENLANE’smarketplace)andeffectivelyeducateandresolveissuesforinternalandexternalcustomers

  • Createschedules,coordinateandassigntaskssuchaslotturnandvehiclemoves.

  • Assistwithauctionlaneplacement,flaggingvehiclesandbookingphysicalauctionrunnumbers.

  • Collaboratewiththedealersalesteamtoensurepropermarketingofsaleinventorytomaximizevehicleexposure.

  • Collaboratewithdealerregistrationtoassistwithcustomersign-upandinformationchanges.

  • Supportservicesandprogramsoutsideofthecoreauctionworkflowasneededtomeetsiteobjectives.

  • MonitorVIPcustomersandtheirperformancetoensureadherencetobenchmarks.

  • Performauctiondaydutiessuchascustomerservice,auctionrepresentationandpost-salereporting.

  • Monitorallon-grounddealerinventoryandproviderecommendationsandinsightsonhowtomarketandsellinventory.

  • Performallrequiredtasksrelatedtoauctionrunlists.

  • Educatecustomersonthebestwaystoutilizeoursystemsandservices.

  • UtilizeOPENLANE’sCRMtologcalls,runreports,andviewdashboards.

  • Monitorlocalcompetitionandrecommendcompetitivestrategiestosalesleadership.


MustHaves:

  • HighSchooldiplomaorequivalentexperience/education

  • 1-2Years’ofrelatedexperienceinacustomerserviceoradministrativecapacity,ideallyintheautomotiveindustry

  • Tech-savvy,andcomfortableusingGoogleSuite

  • Effectivecustomerrelations,communication,enthusiastic,persuasiveandinterpersonalskills


NicetoHaves:

  • Priorexperienceworkinginautomotiveremarketingispreferred

  • Priorexperiencewithsalesandsalesmanagementtrackingdatabases,suchasSalesforce.com,withemphasison

  • accuratedocumentationispreferred.

  • ExperiencewithAMS,VTrace,andotherOPENLANEsystems

  • Demonstratedabilitytolearn,retainandarticulateproductrelatedinformation

  • Bilingual(English/French)isanasset

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $24.00 - $24.00 CAD
Create a job alert for this search

Dealer Relations Coordinator • CAN, ON, Brampton

Similar jobs

Investor Relations Associate

Concert Propertiesmississauga, on, ca
Full-time

Based in Vancouver or Toronto, join a team where strong communication, analytical thinking, and attention to detail support meaningful investor relationships and long-term value creation.Putting pe...Show more

 • Promoted

Automotive Deal Coordinator

UniquechryslerBurlington, Halton Region, CA
Full-time

A leading automotive dealership in Burlington is seeking a Deal Clerk to manage accounting operations related to vehicle sales.Responsibilities include processing vehicle deals, maintaining complia...Show more

 • Promoted

Relationship Manager, Private Capital Markets

EquitonBurlington, Halton Region, CA
Full-time

In this role, you will be responsible for developing new.Reporting to the VP, Capital Markets, the Relationship Manager role is a licensed Dealing Representative and responsible for developing new ...Show more

 • Promoted

Sales Coordinator for Equipment Dealer

Toromont Material Handling/ Manutention ToromontVaughan
Full-time

Enhance customer relations as a proactive Sales Coordinator.This role involves collaboration with sales teams to ensure timely responses to customer inquiries and effective deal processing.As a Sal...Show more

 • Promoted

Alberta Mortgage Broker Partnerships Lead

The Leadership Agency Inc.Mississauga, Peel Region, CA
Full-time

A fintech company is seeking a Business Development Manager in Alberta to scale its broker channel.The role focuses on relationship management, driving broker education, and monitoring market trend...Show more

 • Promoted

Associate Advisor - Relationship Manager

RBC Dominion SecuritiesOakville, ON, CA
Full-time

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada.We are proud of our collaborative, supportive culture that enables succe...Show more

 • Promoted • New!

Commercial Real Estate Deal Coordinator

TDS PersonnelMississauga, Peel Region, CA
Temporary

A real estate firm is seeking a Transaction Coordinator to join their team in Mississauga on a 12-month contract.The successful candidate will provide crucial administrative and analytical support ...Show more

 • Promoted

Mortgage Agent Level 1, Level 2 & Broker

Citadel MortgagesMississauga, Peel Region, CA
Full-time

Join Citadel Mortgages — Build a Career of Impact, Freedom & Success.Mortgage Agent, Broker, Sub-Mortgage Broker, or Associate.One of Canada’s Most Award-Winning Mortgage Brokerages | 35 + Industry...Show more

 • Promoted

Care Planner and Relationship Coordinator

Angels My Way Home CareOakville, ON, CA
Full-time

Care Planner and Relationship Coordinator role at Angels My Way Home Care – Oakville, ON.About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated ...Show more

 • Promoted

Remote Mortgage Agent & Broker — Training, Mentorship & Commission

8Twelve Mortgage CorporationMississauga, Peel Region, CA
Remote
Full-time

A growing financial services network in Canada is seeking motivated Mortgage Agents/Brokers to join their remote team.This commission-based role offers an opportunity to manage your personal pipeli...Show more

 • Promoted

High-Performing Mortgage Broker Role

PerchMississauga, Peel Region, CA
Full-time

Maximize your mortgage earnings with a cutting-edge brokerage.Enjoy a competitive commission structure while automating your workflow and focusing on client relationships.This remote position is id...Show more

 • Promoted

Dealer Relationship Specialist

OPENLANEBrampton, Peel Region, CA

Ein etabliertes Unternehmen sucht einen Relationship Associate, der leidenschaftlich daran interessiert ist, Beziehungen zu pflegen und Kunden zu unterstützen.In dieser Rolle werden Sie Teil eines ...Show more

 • Promoted

Mortgage Broker

RateShop Inc.Brampton, Peel Region, CA
Full-time

Specializing in mortgages, insurance, credit cards, investments, and bank accounts, RateShop ensures that customers gain access to options they qualify for.The company focuses on simplicity, transp...Show more

 • Promoted

Contracts Coordinator

CRH CanadaOakville, ON, CA
Full-time +1

Position Title: Contracts Coordinator - Oakville, Ontario.Employment Type: Permanent, Full-time.Location: Oakville, Ontario (CA-ON).Hiring Manager: Susy P Giordano.This position gives you the chanc...Show more

 • Promoted

Remote Client Relations Manager

Sell More HomesMississauga, Peel Region, CA
Remote
Full-time

Enhance client experiences as a Remote Client Relations Manager.Lead efforts to drive results, support clients, and facilitate renewals in a flexible work environment.In this crucial role, you’ll a...Show more

 • Promoted

Retail Leasing Coordinator: Deal Analysis & Strategy

MorguardMississauga, Peel Region, CA
Full-time

A leading real estate company in Canada is hiring a Coordinator for Retail Leasing to assist in drafting agreements, performing leasing analysis, and maintaining lease documentation.The ideal candi...Show more

 • Promoted

Mortgage Broker (Quebec)

Perch | Mortgages, simplifiedMississauga, Peel Region, CA
Full-time

Location: Fully Remote (Canada).Compensation: Competitive Commission Structure | Uncapped Earning Potential.Grow Your Mortgage Business by 50-100%.If you're an elite mortgage broker or a mortgage a...Show more

 • Promoted

Leasing Coordinator

The Daniels CorporationMississauga, Peel Region, CA
Full-time

Daniels Gateway, the rental division of The Daniels Corporation, is actively searching for a.Reporting to the Portfolio Director, the Leasing Coordinator will be the first point of contact with all...Show more