Job Description
Job Description
We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.
What will be your agenda?
- Have +2 years’ experience in Client Services.
- Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
- Are flexible to work rotating 8-hour shifts.
- Working with internal applications
- In case of interest, writing Forex, Stock, and Crypto-related articles
- Your written and spoken English and Mandarin / Vietnamese / French / Turkish is impeccable, and your communication skills are highly polished.
- Have a Post-secondary degree / diploma in related field.
What are we expecting from you?
Develop customer systems and partner networks to increase brand recognition and revenue.Support Product Development to increase product value and keep up with market trends.Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.Effectively and efficiently manage each client interaction from first contact to resolutionAssist clients in monitoring and managing accounts, this may be in person or over the phone;Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activitiesKeep current on WeMasterTrade's products, services, programs, policies and proceduresManage multiple inbound / outbound client support channels (i.e. phones, email, live chats, in-person)Resolve client problems in a professional manner, escalating issues as requiredHighly motivated and results-driven personConnect personally with customers to advise them appropriately and clearly on the company's productsKnowledge of Forex and Stock tradingGood organizational skills, good time management, and customer service orientation / experienceAnd why work for us?
A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillsetYou will represent a renowned brand in its industryGreat team of people with a friendly atmosphereSalary Evaluation every 6 monthsA dynamic environment where you won’t get boredWe will train you on financial markets and related topics so you know our businessMotivational remuneration + frequent bonuses for good performance.Company poker, beer, and many other activitiesEmployee Program #1 - Employee counseling and coaching : access to 24 / 7 confidential counseling to help improve their well-being through an employee & family assistance programEmployee Program #2 - HR health checks : one-on-one health checks to help you focusEmployee Program #3 - Employee discounts : provide discounts on brands and Canadian retailers for goods and servicesAll benefits is eligible to share benefits with your friend and familyIf you are a driven individual with a passion for sales and business development, we would love to hear from you. Apply now to join our dynamic team!
Note : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types : Full-time, Part-time, Fixed term contract, Casual
Contract length : 12 months
Part-time hours : 40 per week
Salary : $18.00 per hour
Benefits :
Casual dressFlexible schedulePaid time offStore discountTuition reimbursementVision careWellness programFlexible Language Requirement :
French not requiredSchedule :
8 hour shiftDay shiftEvening shiftMonday to FridayNight shiftOn callOvertimeWeekends as neededSupplemental pay types :
Bonus payAbility to commute / relocate :
Burnaby, BC V5H 0J2 : reliably commute or plan to relocate before starting work (required)Education :
Secondary School (preferred)Experience :
Retail sales : 1 year (preferred)sales : 1 year (preferred)Licence / Certification :
Driving Licence (preferred)Shift availability :
Day Shift (preferred)Overnight Shift (preferred)Work Location : In person