Sales Specialist

Job Description

Job Description

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the market market.

What will be your agenda?

• Have +2 years’ experience in Client Services.
• Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
• Are flexible to work rotating 8-hour shifts.
• Working with internal applications
• In case of interest, writing Forex, Stock, and Crypto-related articles
• Your written and spoken English and Mandarin / Vietnamese / French / Turkish is impeccable, and your communication skills are highly polished.
• Have a Post-secondary degree / diploma in related field.

What are we expecting from you?

• Develop customer systems and partner networks to increase brand recognition and revenue.
• Support Product Development to increase product value and keep up with market trends.
• Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.
• Effectively and efficiently manage each client interaction from first contact to resolution
• Assist clients in monitoring and managing accounts, this may be in person or over the phone;
• Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
• Keep current on WeMasterTrade's products, services, programs, policies and procedures
• Manage multiple inbound / outbound client support channels (i.e. phones, email, live chats, in-person)
• Resolve client problems in a professional manner, escalating issues as required
• Highly motivated and results-driven person
• Connect personally with customers to advise them appropriately and clearly on the company's products
• Knowledge of Forex and Stock trading
• Good organizational skills, good time management, and customer service orientation / experience

And why work for us?

• A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillset
• You will represent a renowned brand in its industry
• Great team of people with a friendly atmosphere
• Salary Evaluation every 6 months
• A dynamic environment where you won’t get bored
• We will train you on financial markets and related topics so you know our business
• Motivational remuneration + frequent bonuses for good performance.
• Company poker, beer, and many other activities
• Employee Program #1 - Employee counseling and coaching : access to 24 / 7 confidential counseling to help improve their well-being through an employee & family assistance program
• Employee Program #2 - HR health checks : one-on-one health checks to help you focus
• Employee Program #3 - Employee discounts : provide discounts on brands and Canadian retailers for goods and services
• All benefits is eligible to share benefits with your friend and family

If you are a driven individual with a passion for sales and business development, we would love to hear from you. Apply now to join our dynamic team!

Note : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types : Full-time, Part-time, Fixed term contract, Casual

Contract length : 12 months

Part-time hours : 40 per week

Salary : $18.00 per hour

Benefits :

• Casual dress
• Flexible schedule
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Flexible Language Requirement :

French not required

Schedule :

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends as needed

Supplemental pay types :

Bonus pay

Ability to commute / relocate :

Burnaby, BC V5H 0J2 : reliably commute or plan to relocate before starting work (required)

Education :

Secondary School (preferred)

Experience :

• Retail sales : 1 year (preferred)
• sales : 1 year (preferred)

Licence / Certification :

Driving Licence (preferred)

Shift availability :

• Day Shift (preferred)
• Overnight Shift (preferred)

Work Location : In person