Director of Engineering

Job Description - Director of Engineering (HOT0BDP3)

Job Number:

HOT0BDP3

Work Locations

Hilton Toronto, 145 Richmond Street West, Toronto, M5H 2L2

Reporting to the Hotel Manager, the Director of Engineering provides a strategic direction for key projects that impact hotel facilities as well as managing the Engineering department in the day-to-day operations at the highest levels of safety, security, compliance, and energy conservation, while enhancing guest satisfaction.

Key Responsibilities

• Provide clear direction of all engineering and maintenance activities and KPIs that include expectation of service standards, delivery of key projects, and promotion of best practices.
• Build and manage a 10-year Capital plan with focus on long-term infrastructure and ROI projects.
• Build relationships with external partners, vendors, and stakeholders to advance engineering initiatives and expand organizational capabilities.
• Plan, organize, and execute all on-property projects with contractors. Be the lead contact for all contractors and ensure all our safety protocols are being met and projects stay on time and on budget.
• Manage and grow relationships with ownership projects and finance teams.
• Manage the budget and ensure resources are allocated effectively to maximize results and minimize inefficiency and disruption to guests.
• Stay current with emerging technologies and trends in the industry, proactively integrating relevant advancements into engineering practices.
• Oversee the performance standards of daily property checks, conduct lift emergency release procedures, and equipment repairs that impact safety, quality, and efficiency.
• Collaborate closely with Housekeeping, Front Desk, and other departments to ensure seamless communication and prioritization of maintenance activities, especially in guest rooms and public areas.
• Ensure compliance with statutory regulations through communication with government agencies.
• Develop and enforce safety systems for guests and team members.
• Introduce environmentally friendly systems and equipment to enhance sustainability.
• Manage, mentor, and develop the team by setting clear objectives, KPIs, and performance expectations.
• Foster a culture of high standards, accountability, and continuous improvement.
• Conduct performance evaluations and address any disciplinary matters.

Qualifications and Key Requirements

• A degree in Engineering, Facilities Management, or a related field.
• Minimum 8 years of experience in Engineering leadership roles, ideally within the hospitality industry.
• Proven experience managing large teams and driving engineering strategies to improve operational experience, preferably in a union environment.
• Strong understanding of building management, HVAC, plumbing, electrical systems, and other mechanical services essential to hotel operations.
• Excellent problem-solving and crisis management skills, especially in high-pressure situations.
• Proven ability to manage budgets, projects, payroll, and basic accounting.
• Proficiency with relevant engineering software and building management systems.
• Excellent and effective communication skills and a track record of leading high-performance teams.
• Commitment to delivering outstanding customer service.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Advanced knowledge of sustainable and energy-saving practices.
• First Aid certification and qualification in a specialized engineering field.

What will it be like to work at Hilton?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values
• Quality
• Productivity
• Customer Focus
• Teamwork

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

Schedule

Full-time

Brand: Hilton Hotels & Resorts

Job

Engineering, Maintenance and Facilities

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