Manager, Tech Delivery

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Work Location

Toronto, Ontario, Canada

Hours

37.5

Line of Business

Technology Solutions

Pay Details

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Profile Summary

Accountable for the direct, day-to-day management of a team of IT professionals within the Enterprise Data Management Office (EDMO), supporting business segments / corporate functions across the enterprise, internal partners, and stakeholder needs and requirements. This role requires personal initiative, strong communication, analytical and interpersonal skills to interact effectively with stakeholders such as Technology, Data Governance, Control Partners and Audit.

Key Accountabilities

Customer

• Manage cross-functional team of IT professionals to support assigned business segments / corporate functions, internal partners and stakeholder needs and requirements.
• Lead the implementation and ongoing management of metadata and reference data cataloging solutions using Collibra, ensuring alignment with enterprise data governance standards.
• Lead the end-to-end lifecycle management of data products, from ideation and requirements gathering through design, development, deployment, adoption and ongoing support.
• Collaborate with business stakeholders, data owners and technology teams to define TD's data product vision, strategy and roadmap, ensuring alignment with enterprise governance and standards.
• Oversee configuration and optimization of Collibra Data Governance and Data Catalog modules, including workflows, business glossary, lineage and dashboards.
• Promote data literacy and train teams on metadata management, reference data management practices and Collibra platform usage.
• Establish day-to-day management direction and define priorities and strategies consistent with the business goals and aligned to overall direction from Technology Leadership team for own area.
• Responsible for project delivery for the set of applications in their scope, commissioning projects to be executed by Tech PMs.
• Communicate business vision / goal and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and / or Technology Project Managers etc.).
• Develop impact assessments and manage assigned portfolio delivery schedule and periodically perform risk assessments to manage operational processes consistent across the portfolio (e.g. time reporting).
• Monitor and manage Capacity Forecasting process compliance among Technology Project Managers and report on progress, status, and overall health of the portfolio and the individual applications.
• Assess change requests and issues across the portfolio and identify key items for reporting.
• Manage vendor relationships for own area and ensure timely / accurate communication and resolution of issues; monitor billings / expenses against contracts.
• Assist in the assessment of the scope and risk of projects; work with the client, project managers, and / or 3rd party vendors to ensure the development of broad project plans, budgets and deliverables.
• Work closely with IT leadership to ensure ongoing focus on reusability, scalability, and enterprise-wide solutions, to maximize returns on the suite of products.

Shareholder

Employee / Team

Breadth & Depth

Experience & Education

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet

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