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Logistics Coordinator
Logistics CoordinatorArticle • Toronto, ON, Canada
Logistics Coordinator

Logistics Coordinator

Article • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

Hey, we’re Article. We’re a digital-first furniture brand that’s engineering remarkably better furniture experiences. We don’t have brick and mortar stores, so we’re able to deliver better value on beautiful, modern furniture. We are a fast-growing company, and we’re on the hunt for talented, enthusiastic team members to join us at our  office in Toronto, Ontario.

We are looking for a creative, reliable, and enthusiastic Logistics Coordinator (Logistics Associate) to interact with delivery agents to ensure timely delivery of Article products.

You will significantly impact the Article business by :

  • Generating cost savings for Article by creating tools that accurately analyze freight costs.
  • Ensuring financial accuracy of invoices.
  • Creating resources for freight tracking to allow for quicker and more thorough problem prevention and resolution.
  • Conducing KPI Analysis for assigned carriers, improving carrier performance and customer satisfaction with delivery product.

What You'll Do

What does a day in the life of a Logistics and Tracking Associate at Article look like? You will be responsible for :

  • Accruing charges for all delivery shipments to allow for real time analysis of freight liabilities.
  • Communicating with our Delivery Agents to resolve irregularities that arise.
  • Working dashboards for assigned carriers to identify potential delivery problems with final mile carriers.
  • Working with carriers to take mitigating actions to mitigate the risk of delivery issues that arise.
  • Responding to email requests produced by the Customer Care Team by providing information or remedial action.
  • Logging costs and keeping KPI information for all assigned carriers each day.
  • Coordinating monthly discussions with assigned carriers to review performance.
  • Nice to Have

  • Minimum 3 years work experience in transportation or logistics
  • TMS experience
  • Strong mathematical skills
  • Logical reasoning skills
  • Keen attention to detail
  • Reliable and punctual
  • Ability to work independently with little supervision
  • Flexibility with working hours
  • Bachelor's degree in logistics or transportation is an asset
  • Benefits

    We want Article to be an amazing place to work, and we do our part to take care of our team. In addition to a competitive salary, we provide :

  • The tools you need to get your job done well! We supply state-of-the-art laptops and monitors, keyboards, laser printing, wireless mouses, and the software you need to succeed.
  • Access to a benefits package with all the bells and whistles with a generous employer contribution.
  • Group Life and LTD Insurance
  • Discounts on our products so you can style your home how you like it. We also extend a discount to family and friends!
  • Ready to become a Particle? Apply today. We're excited to meet you.

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    Logistics Coordinator • Toronto, ON, Canada

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