Learning and Development Analyst

Learning and Development Analyst

On behalf of our client, Procom is currently seeking a Learning and Development Analyst.

Learning and Development Analyst Job Duties:

• Work with Senior Change Lead, Senior PMs and managers to identify learning needs and design effective training programs
• Document learning needs assessment and training plan
• Work with managers to develop training schedule
• Prepare educational material such as online learning module, learning aids, user guides, videos, etc.
• Coordinate with PHSA corporate Learning & Development team as required.
• Work with the Senior Change Lead to manage overall training resources, assets and knowledge base
• Conduct seminars, workshops, and individual training sessions, online or in-person (most likely online)
• Provide support to product team, subject-matter experts and local peer support resources to ensure a successful product launch
• Work with product team to build and validate all training / educational materials
• Conduct evaluations to identify areas of improvement
• Monitor employee performance and response to training
• Liaise with IMITS Communications to develop and execute effective communications and change management plans (including engagement with Business/Clinical Working Group (BWG), governance and site sponsors as required).
• Support the Senior Change Lead in developing an engagement strategy, plan and schedule to support the technology, training and deployment activities.
• Provide thought leadership to support communication and artifacts for readiness activities and transition to sustainment including Service desk and NTT where appropriate.
• Work with Cloud Services Leadership and all relevant stakeholder teams to identify, document, manage, and resolve issues and risks identified including mitigating change and training impacts.
• Support communications and distribution of engagement toolkits (including templates, key messages, etc.).
• Support other Cloud Services change management team members (e.g. change and communications analyst(s) and testers)

Other responsibilities include, but are not limited to, the following:

• Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups.
• Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
• Produce presentation and training materials / videos, status reports, etc. and other related administrative tasks
• Other duties as assigned.

Critical / Mandatory skillset:

• Understanding of effective teaching methodologies and tools

• Minimum two (2) years' experience as a trainer, corporate training analyst, or related position.

• Demonstrated ability to drive adoption through change management methodologies, communication and education.

• Willingness to keep current with new techniques and technologies in corporate teaching

• Proven communication, presentation and public speaking skills

• Excellent verbal and written communication skills, including expertise in technical writing. Instructional design experience is an asset.

• Good interpersonal skills and communication with all levels of management

• Critical thinking and decision making

• Ability to take ownership and independently drive progress.
• Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.

• Experience with technologies and best practices for instructional manuals and teaching platforms

• Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently to deliver on time and on budget

• Excellent leadership, team building, and collaboration skills

• Able to analyze problems and strategize for better solutions

• Proficient computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Desirable skillset:

• 2+ years of experience with BC Health Authorities

• Certification from a training association is an asset

• Degree/Diploma in Communications, Business Administration or related field

• Working knowledge of hospital/clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the PHSA, PHC or VCH environment

• Strong demonstrated experience in developing and implementing clinical change management and communications plans

• Ability to adapt evolving technology requirements as they are introduced during the project and applying these into a clinical context to meet user requirements

• Demonstrated ability to manage multiple clinical and business stakeholders and meet deadlines in a fast-paced work environment

• Ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms

• Strong preference will be given to candidates that have direct experience designing and implementing training strategies that support adoption in a large, complex multi-stakeholder environment

Learning and Development Analyst Work Assignment Length:

February 28 2023 with possible long extensions

Learning and Development Analyst Start Date:

ASAP

Learning and Development Analyst Assignment Location:

• Interviews are anticipated to be scheduled from from Oct 4th to 7th, 2022

Candidates must be located within British Columbia’s Greater Vancouver area ( Full vaccination proof is mandatory)