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Learning and Development Analyst
Learning and Development AnalystCB Canada • Burnaby, British Columbia, Canada
Learning and Development Analyst

Learning and Development Analyst

CB Canada • Burnaby, British Columbia, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Learning and Development Analyst

On behalf of our client, Procom is currently seeking a Learning and Development Analyst.

Learning and Development Analyst Job Duties :

  • Work with Senior Change Lead, Senior PMs and managers to identify learning needs and design effective training programs
  • Document learning needs assessment and training plan
  • Work with managers to develop training schedule
  • Prepare educational material such as online learning module, learning aids, user guides, videos, etc.
  • Coordinate with PHSA corporate Learning & Development team as required.
  • Work with the Senior Change Lead to manage overall training resources, assets and knowledge base
  • Conduct seminars, workshops, and individual training sessions, online or in-person (most likely online)
  • Provide support to product team, subject-matter experts and local peer support resources to ensure a successful product launch
  • Work with product team to build and validate all training / educational materials
  • Conduct evaluations to identify areas of improvement
  • Monitor employee performance and response to training
  • Liaise with IMITS Communications to develop and execute effective communications and change management plans (including engagement with Business / Clinical Working Group (BWG), governance and site sponsors as required).
  • Support the Senior Change Lead in developing an engagement strategy, plan and schedule to support the technology, training and deployment activities.
  • Provide thought leadership to support communication and artifacts for readiness activities and transition to sustainment including Service desk and NTT where appropriate.
  • Work with Cloud Services Leadership and all relevant stakeholder teams to identify, document, manage, and resolve issues and risks identified including mitigating change and training impacts.
  • Support communications and distribution of engagement toolkits (including templates, key messages, etc.).
  • Support other Cloud Services change management team members (e.g. change and communications analyst(s) and testers)

Other responsibilities include, but are not limited to, the following :

  • Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups.
  • Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
  • Produce presentation and training materials / videos, status reports, etc. and other related administrative tasks
  • Other duties as assigned.
  • Learning and Development Analyst Mandatory Skills :

    Critical / Mandatory skillset :

  • Understanding of effective teaching methodologies and tools
  • Minimum two (2) years' experience as a trainer, corporate training analyst, or related position.
  • Demonstrated ability to drive adoption through change management methodologies, communication and education.
  • Willingness to keep current with new techniques and technologies in corporate teaching
  • Proven communication, presentation and public speaking skills
  • Excellent verbal and written communication skills, including expertise in technical writing.  Instructional design experience is an asset.
  • Good interpersonal skills and communication with all levels of management
  • Critical thinking and decision making
  • Ability to take ownership and independently drive progress.
  • Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
  • Experience with technologies and best practices for instructional manuals and teaching platforms
  • Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently to deliver on time and on budget
  • Excellent leadership, team building, and collaboration skills
  • Able to analyze problems and strategize for better solutions
  • Proficient computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Desirable skillset :

  • 2+ years of experience with BC Health Authorities
  • Certification from a training association is an asset
  • Degree / Diploma in Communications, Business Administration or related field
  • Working knowledge of hospital / clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the PHSA, PHC or VCH environment
  • Strong demonstrated experience in developing and implementing clinical change management and communications plans
  • Ability to adapt evolving technology requirements as they are introduced during the project and applying these into a clinical context to meet user requirements
  • Demonstrated ability to manage multiple clinical and business stakeholders and meet deadlines in a fast-paced work environment
  • Ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms
  • Strong preference will be given to candidates that have direct experience designing and implementing training strategies that support adoption in a large, complex multi-stakeholder environment
  • References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years)

    Learning and Development Analyst Work Assignment Length :

    February 28 2023 with possible long extensions

    Learning and Development Analyst Start Date :

    ASAP

    Learning and Development Analyst Assignment Location :

  • Interviews are anticipated to be scheduled from from Oct 4
  • th

    to 7

    th

    , 2022

    Candidates must be located within British Columbia’s Greater Vancouver area ( Full vaccination proof is mandatory)

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