Banquet Manager

• Directly responsible for standards recognition and counselling of staff in addition to providing exceptional outcomes on functions from 4 people to 1500 people.
• Coordinates the selection training and development of all banquet colleagues to ensure hotel standards are maintained.
• Organizes and coordinates function room set-ups and food and beverage services.
• Conducts frequent inspections of banquet facilities and equipment reporting any deficiencies to maintenance.
• Liaises with the convener and coordinator before during and after all services to ensure all needs are exceeded.
• Attends pre and post-convention meetings.
• Ensures all function information is kept up to date with respect to all changes and/or revisions.
• Participates in daily communication meetings (scoop) with the Catering Stewarding and Culinary Teams.
• Able to build strong relationship with all team members to ensure high level of departmental morale through coaching and leading by example.
• Take a constructive approach to achieving departmental goals with regards to the Voice of the Guest financial targets and health and safety.
• Ensures extremely high level of guest satisfaction showing a yearly increase in JDP meeting planner scores.
• Clients advocate in all areas to ensure outstanding guest experiences.
• Cooperate in all respects especially with reference to scheduling and the sharing of staff during busy periods.
• Coordinate with the Executive Chef and his Culinary Team on the execution of meal service for all catered functions.
• Ensures accuracy of billing of convention services.
• Complete necessary administrative tasks including but not limited to billing gratuity distribution buffet labels filing and scheduling.

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 50 lbs.
• Occasional kneeling pushing pulling lifting.
• Occasional ascending or descending ladders stairs and ramps
• Ability to focus attention on guest needs remaining calm and courteous at all times.

Qualifications :

• Minimum of three years food and beverage management experience required.
• Previous experience in banquets in a luxury hotel is preferred.
• Experience in a unionized workplace preferred.
• Fluency in English (written and verbal) required.
• Post-Secondary Hospitality Degree/Diploma
• Strong computer skills in Microsoft Suite required.
• Valid Smart Serve certification required.

Additional Information :

Whats in it for you

• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness Sustainability and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:

Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Administrative Skills,Time Management,Leadership skills,Organizational Skill,Business Process Skill,Reservation Skills,Banqueting Skills,Banquet Operations,Communication,Relationship Management,Quality Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills
Experience: years
Vacancy: 1