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Customer Associate
Customer AssociateCB Canada • Toronto, Ontario, Canada
Customer Associate

Customer Associate

CB Canada • Toronto, Ontario, Canada
30+ days ago
Job type
  • Permanent
  • Temporary
Job description

Ref ID : 05050-0012405734

Classification : Customer Service Representative

Compensation : $17.00 to $20.00 hourly

Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position, if they are interested in the growing Automotive industry. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative job is short-term contract / contract / temporary, and located in Toronto, Ontario. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.

Your responsibilities in this role

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
  • Manage and place incoming telephone calls
  • Receive and send written business correspondence
  • Deliver outstanding, friendly customer service in a timely fashion

Job Requirements :

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
  • Ability to simplify complex problems and build solutions
  • Customer service and office administrative skills
  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Experience performing extensive research to resolve complex customer inquiries
  • Experience with Microsoft Office required
  • Excellent verbal, written, and social skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Positive attitude and an engaging businesslike approach
  • Demonstrated ability to interact effectively with internal and external partners and clients / customers
  • Proven knowledge of automobile insurance
  • Dynamic CRM experience preferred
  • Administrative Assistance experience preferred
  • Strong familiarity with Microsoft Dynamics CRM
  • Customer service experience highly desired
  • Comprehensive knowledge of CRM
  • If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. https : / / www.roberthalf.ca / en / mobile">

    Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

    Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

    © 2022 Robert Half. Québec permit number AP-2000503. By clicking “Apply Now,” you’re agreeing to https : / / www.roberthalf.ca / en / terms-of-use">

    Robert Half’s Terms of Use .

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    Customer Associate • Toronto, Ontario, Canada

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