Int. ServiceNow Developer/Administrator to administer, monitor, maintain, and support ServiceNow and its applications

S.i. Systems
Calgary
$71-$80 an hour (estimated)
Full-time

Our large Energy client is seeking an Int. ServiceNow Developer / Administrator to administer, monitor, maintain, and support ServiceNow and its applications

Role will start ASAP and go to December 31, ; with high probability of extension

Successful candidate will be required to work onsite Tuesday-Thursday in downtown Calgary

Must Haves :

  • 5+ years technical ServiceNow development experience (ITSM and HRSD module)
  • Fixing and development of defects and enhancements including Technical Design Documentation (TDD)
  • Maintain and develop Automated Test Framework (ATF)
  • Maintain and develop systems integrations and process automation such as Discovery, LDAP, SuccessFactors, SAP
  • Understanding of ITIL best practices

Nice to haves :

  • Configuration and issue / incident resolutions including workflows, forms, lists, business rules, UI components in accordance with ITIL best practices;
  • Configure and maintain SLAs, catalog items and their associated workflows
  • Oil & Gas experience

Responsibilities :

  • Day to day operations of ServiceNow and its applications including administration, health monitoring, and usage
  • Participate in reviews of defects and new enhancements
  • Coordinate application and platform upgrades
  • Support continuous service improvement in both business capabilities as well as internal systems capabilities
  • Provide ad-hoc training and user support as required
  • Participate and support an equitable, diverse, and inclusive workplace
  • 6 days ago
Related jobs
Macropus Global
Canada

Must have involved in at least 2 full life cycle implementations of Oracle Applications 11i and R12 with hands on working experience on In Development of Interfaces and Conversion to validate and load data from legacy and feeder system to Oracle Applications. Must have experience in Application Syst...

S.i. Systems
Calgary, Alberta

Support Sales Incentives to accelerate global processes, and enable change management and adoption plans to meet the customized needs of each business unit. Senior Strategy Manager to develop, update and evolve the customer experience and system processes for Sales Incentives Integration. Demonstrat...

Routes Car & Truck Rental Alberta Ltd
Calgary, Alberta

Assemble data and prepare periodic and special reports, manuals and correspondence. Establish work priorities and ensure procedures are followed and deadlines are met. Experience: 1 year to less than 2 years. Review and evaluate new administrative procedures. ...

S.i. Systems
Calgary, Alberta
Remote

Conduct research to maintain and expand knowledge on the latest cybersecurity controls and standards, as well as the threat and vulnerability landscape. Develop ServiceNow GRC Compliance features, such as integration with Governance and Risk areas and management of Non-Conformances. Develop scripts ...

Grand Realty and Management Ltd
Calgary, Alberta

Prepare and administer contracts for property services, such as maintenance. Compile and maintain records on operating expenses and income. Co-ordinate implementation of repairs, maintenance and renovation. Experience: 1 year to less than 2 years. ...

S.i. Systems
Calgary, Alberta

The client requires expertise in data management and analytics services to provide assistance in designing, developing and operationalizing data management and analytics services and solutions managed by the Chief Data Office (CDO) team, to further enable the Data and Digital Transformation initiati...

Deloitte
Calgary, Alberta

Train and support other support teams including member firms, global member firm infrastructure support and Technology Operations Centre to streamline support processes. Basic knowledge of cryptographic related standards and network compliance requirements, security concepts, encryption keys, key li...

Vista Projects Limited
Calgary, Alberta

Duties include:  Developing and engineering instrumentation and control system designs to support the process design for a project and to support or proposal consisting of a normal process unit Providing comprehensive engineering and design services by establishing design criteria and...

Bernard C. Vinge & Associates Ltd
Canada

Recognize that as a society we are very diverse and as caregivers, we are to provide a positive and supportive environment that meets the individual’s needs in the following areas: cultural, spiritual, sexual, educational, emotional, vocational, physical and medical. Teach and develop self-esteem in...

Tundra Talent Community
Cambridge, ON, Canada (On-site)

Customer First Attitude: understanding who customer is and how to best serve them. Professionalism: an individual who is serious about what they do and willing to take the time to achieve a deep understanding of their craft. Primary responsibilities are server and O365 support, including technical a...