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Customer Applications Analyst
Customer Applications AnalystJ.D. Irving, Limited • Dieppe, Westmorland County, CA
Customer Applications Analyst

Customer Applications Analyst

J.D. Irving, Limited • Dieppe, Westmorland County, CA
30+ days ago
Job type
  • Full-time
Job description

Midland Transport is currently seeking a Customer Applications Analyst for our Head Office location in Dieppe, NB.

Become a team member who is driven to improve the customer experience by leveraging and helping people to implement improved data exchange technologies with our customers and partners.

What we offer :

  • Adynamic, safe, and rewarding work environment.
  • A flexible health, drug, dental, and vision plan.
  • RRSP matching program.
  • Employee & Family Assistance Programs.
  • Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
  • 3 weeks' paid vacation.
  • Maternity leave top-up program.
  • Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies.

Qualifications

  • Post-Secondary education with concentration in Information Technology, B2B Technical Support, Business Administration or in a related discipline
  • Technically inclined : process oriented and driven by a natural curiosity
  • Thrive in an environment where you can work independently as well as collaboratively
  • A continuous learner : acquiring new skills and software applications is second nature
  • At home in a fast-paced work environment where solutions are not always clearly defined
  • A practiced Bilingual (English / French) communicator with strong verbal, written, and interpersonal skills
  • Organized, analytical and business savvy

    • Responsibilities

  • Modernizing processes by leveraging technology solutions such as EDI, API, and file transfers
  • Understanding customer requirements to deliver the best fit solution
  • Monitor and troubleshoot various systems to ensure they are functioning as expected
  • Enable and maintain data channels between Midland and our customers
  • Test and support technology enhancementsCollaborate and work in a team environment
  • Provide continuous support to our customers via phone or email as required

    • #J-18808-Ljbffr

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    Application Analyst • Dieppe, Westmorland County, CA

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