Customer Applications AnalystJ.D. Irving, Limited • Dieppe, Westmorland County, CA

Customer Applications Analyst

J.D. Irving, Limited • Dieppe, Westmorland County, CA

Il y a plus de 30 jours

Type de contrat

Temps plein

Description de poste

Midland Transport is currently seeking a Customer Applications Analyst for our Head Office location in Dieppe, NB.

Become a team member who is driven to improve the customer experience by leveraging and helping people to implement improved data exchange technologies with our customers and partners.

What we offer :

Adynamic, safe, and rewarding work environment.
A flexible health, drug, dental, and vision plan.
RRSP matching program.
Employee & Family Assistance Programs.
Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
3 weeks' paid vacation.
Maternity leave top-up program.
Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies.

Qualifications

Post-Secondary education with concentration in Information Technology, B2B Technical Support, Business Administration or in a related discipline

Technically inclined : process oriented and driven by a natural curiosity

Thrive in an environment where you can work independently as well as collaboratively

A continuous learner : acquiring new skills and software applications is second nature

At home in a fast-paced work environment where solutions are not always clearly defined

A practiced Bilingual (English / French) communicator with strong verbal, written, and interpersonal skills

Organized, analytical and business savvy

Responsibilities

Modernizing processes by leveraging technology solutions such as EDI, API, and file transfers

Understanding customer requirements to deliver the best fit solution

Monitor and troubleshoot various systems to ensure they are functioning as expected

Enable and maintain data channels between Midland and our customers

Test and support technology enhancementsCollaborate and work in a team environment

Provide continuous support to our customers via phone or email as required

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Application Analyst • Dieppe, Westmorland County, CA

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