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Commercial Lines and Office Manager
Commercial Lines and Office ManagerKRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd • Kitchener, Region of Waterloo, CA
Commercial Lines and Office Manager

Commercial Lines and Office Manager

KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd • Kitchener, Region of Waterloo, CA
19 days ago
Job type
  • Full-time
Job description

Join to apply for the Commercial and Branch Manager role at KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd

At KRGinsure , we are seeking an experienced and strategic Commercial and Branch Manager to join our Kitchener office. In this role, you will collaborate with cross‑functional teams to drive operational efficiency and support corporate objectives. You will also provide direct leadership to our Commercial Risk Placement Team and act as a key liaison with Head Office.

Key Accountabilities

  • Report to the EVP, Commercial Lines and lead the Commercial Risk Placement team, maximizing client experience and ensuring service standards are achieved.
  • Be a senior leader to the Commercial Risk Placement Team (Kitchener).
  • Analyze needs, develop, and recommend alternatives for process, customer service, or product improvements.
  • Lead short‑term, defined‑scope projects to support regional and corporate goals.
  • Support onboarding of new team members.
  • Develop and maintain positive relationships with all business partners.
  • Liaise with Head Office on regional matters.
  • Assist with regional administration duties as needed.
  • Assist in resolving technical issues.

Job Qualifications

  • Post‑secondary education (CIP, CAIB, CRM, Bachelor’s).
  • RIBO Licensed required.
  • 5+ years of insurance operational management.
  • 3+ years of commercial risk placement experience.
  • Knowledge of requirements within insurance industry regulatory environment.
  • Intermediate knowledge of Microsoft 365 product suite.
  • Working knowledge of Applied EPIC.
  • Benefits

  • Hybrid work flexibility.
  • Matching Group RRSP contributions.
  • Two paid personal days each year.
  • Professional membership fees (RIBO, IBAO, IIC).
  • Professional development and educational reimbursement.
  • Free parking and professional office space.
  • Location and Salary

    Kitchener, Ontario, Canada

    Salary : CA$100,000.00 – CA$140,000.00

    Full‑time

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    Commercial Lines and Office Manager • Kitchener, Region of Waterloo, CA

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