Chatbot Developer

Must have skills :

• 7+ years overall professional experience, including 5+ years creating content for automated customer service voice systems.
• Fully bilingual (English / French) with strong conversational and colloquial fluency.
• Expertise in writing for voice platforms, including enterprise conversation design and corporate voice script writing.
• Strong understanding of voice technologies such as NLP, GenAI for voice, virtual agents, and chat.
• Systems-thinking approach to design for scalable and consistent voice experiences.
• Exceptional soft skills, including communication, collaboration, and stakeholder management.

Nice to have skills :