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Blue Shock Executive Search, established in 2003, ...Show moreLast updated: 30+ days ago
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Rentokil InitialHamilton, ON, CA
CA$44,000.00–CA$46,000.00 yearly
Full-time
Quick Apply
Food Safety and Compliance Specialist.Steritech is the market leader in food safety, quality assurance, and customer experience management.
We pride ourselves on being a trusted partner to many of t...Show moreLast updated: 9 days ago
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Quick Apply
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Joy Bible CampOntario, CA
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To-Go Hospitality
Cracker Barrel1124 Hwy 20 W
CA$17.50 hourly
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Quick Apply
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destinationone ConsultingHamilton (Central / Strathcona / South Dundurn), ON, ca
Quick Apply
CleanTech, Education and EdTech, Government (Municipal, State / Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting.We are committed to...Show moreLast updated: 11 days ago
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CA$15.50 hourly
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Promoted
North American Sales Manager
Superior Radiant ProductsStoney Creek, ON, Canada
Full-time
IR Energy Brand is an outdoor products division of Superior Radiant Products.We're looking for an energetic individual who would be passionate about our exciting line up of luxury high end outdoor ...Show moreLast updated: 3 days ago
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CA$24.16 hourly
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Full-time
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OCT in Good Standing Qualifications Required : Basic Tech - Hospitality, Advanced Tech - Hospitality Application : Your completed application on Apply to Education should include the following : Cover...Show moreLast updated: 30+ days ago
Food and Beverage Manager- Hidden Lake Golf Club
ClubLinkBurlington, Ontario, Canada
CA$24.00 hourly
Hidden Lake Golf Club is Hiring!.The Food and Beverage Manager is responsible for ensuring that all Member and guest hospitality requirements are supported with the highest levels of service and ca...Show moreLast updated: 30+ days ago
Lead, mentor, and manage a team of remote employees, including customer service representatives, maintenance staff, and housekeeping teams
Develop and implement training programs to ensure high-quality service standards across all departments
Promote a positive and collaborative work culture with a focus on high performance, accountability, and innovation
Operational Management :
Oversee the daily operations of the business, including property management, guest reservations, maintenance, and cleanliness of cottages via each respective on-site team
Ensure that all cottages are well-maintained, regularly inspected, and stocked with necessary amenities
Develop and enforce policies and procedures that ensure smooth operations and safety protocols
Monitor operational costs and implement strategies to optimize resource use and maintain profitability
Guest Experience :
Ensure that every guest has an outstanding experience from booking to check-out, handling guest inquiries and complaints promptly
Oversee the guest communication process, including pre-arrival information, booking confirmations, and post-departure feedback
Ensure the maintenance team upholds high standards for cleanliness, maintenance, and cottage readiness for guests
Marketing and Sales :
Develop and implement marketing strategies to increase visibility, bookings, and customer loyalty
Monitor market trends and competitor activities to adjust pricing, promotions, and service offerings
Collaborate with marketing and BD teams to improve the company’s online presence (e.g., website, social media, and third-party platforms)
Identify opportunities for new business partnerships and referral programs
Financial Oversight :
Develop and manage the budget, tracking revenue, expenses, and profitability
Prepare and analyze financial reports to identify trends, areas of improvement, and opportunities for cost savings
Optimize pricing models and revenue management strategies to maximize occupancy and revenue
Sustainability and Community Engagement :
Promote sustainable practices in the company’s operations, including eco-friendly amenities, energy conservation, and waste reduction
Build and maintain positive relationships with local communities and stakeholders, ensuring alignment with local regulations and contributing to community growth
Technology Management :
Oversee the optimization of booking software, property management or CRM systems, and communication tools
Leverage technology to improve operational efficiency, including remote monitoring systems for property management
Requirements
Experience :
Proven experience as a Manager of Rental Operations, General Manager, or similar leadership role in hospitality or property management, ideally within the vacation rental or remote accommodation industry
Experience managing remote teams and operations in a geographically dispersed environment
Strong understanding of online booking platforms, customer service software, and / or CRM software systems
Skills :
Exceptional leadership and people management skills with the ability to motivate, train, and lead diverse teams
Excellent organizational and multitasking skills, with the ability to manage several tasks and priorities simultaneously
Strong financial acumen, with experience managing budgets, forecasting, and driving profitability
Superior communication skills, both written and verbal, with the ability to maintain professionalism in all guest and staff interactions
Ability to work independently and remotely, with strong problem-solving and decision-making abilities
Strong business development and strategy-building skills
Passion for hospitality and providing exceptional customer experiences
Education :
Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred
Additional certifications in hospitality management or property management are a plus
Corporate Culture
Location : Fully remote; occasional travel to properties may be required
Schedule : Flexible working hours, though availability for emergencies and high-demand periods is expected
Compensation : Competitive salary, benefits, and performance-based bonuses