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Rentals Head Technician - Winter 2025 / 26
Sunshine Village CorporationBanff, Division No. 15, Canada- Promoted
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Rentals Head Technician - Winter 2025 / 26
Sunshine Village CorporationBanff, Division No. 15, Canada- Full-time
Banff, AB, Canada
Job Description
Posted Wednesday, August 6, 2025 at 8 : 00 AM
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...
Description
The Rentals Head Service Technician selects, trains and leads the small team of Service Technicians to provide a high level of service as part of the Rentals Team. They are tasked with making ensure that the rental fleet is appropriately maintained and safe for re-issue. They also take responsibility for all the tuning, repair and adjustment of non-rental equipment brought to us by guests. Accurate cash handling is also a part of the role. During busy periods on the Rental Floor, all Service Technicians are expected to assume roles distributing or returning equipment, helping guests or working on the cash. The Rentals Head Service Technician reports to the Rentals Supervisor.
Job Functions
- Lead the Service Tech Team to provide excellent guest service.
- Assist guests with their equipment needs in a knowledgeable, efficient and friendly manner.
- Provide training, supervision and professional development to the Service Technicians.
- Tuning, adjustment and repairs to all kinds and to all manner of ski and snowboard equipment following Sunshine Village procedures.
- Safe and proper handling and maintenance of related tools, equipment and exhaust systems.
- Contribute to departmental goals and objectives and drive sales .
- Keeping a safe, clean and well-organized workspace that is free of clutter.
- Ensuring guest profile accounts are accurate, complete and up to date.
- Accurately complete daily cash outs as required, be accountable for any variances.
- Ensure that the administration of all liability / waiver documentation is done in accordance with company policies and procedures.
- Ensure that you and your staff are working within the limitations of their knowledge and experience.
- Ensure that random weekly bench testing is taking place and properly recorded.
- Perform bench tests on equipment that has been involved in accidents as required.
- Monitoring of stock levels including tools and consumables, preparing purchase orders.
- Helping distribute or return equipment during busy times or when the shop is short-staffed.
- Identification and reporting of hazards, diligent enforcement of health & safety standards.
- Contribute as a part of the Rentals leadership group to the operation as a whole.
- Other duties as assigned.
Experience / Requirements
Additional Considerations
This position is subject to all terms and conditions of the Sunshine Village Employee Handbook, HR Policy Manual, and the Alberta Employment Standards Code.
The Perks :
Can’t wait to get started? Great, because we can’t wait to hear from you!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
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