Crm Jobs in Pictou, NS
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Crm • pictou ns
Customer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CARegional Sales Manager- Insurance Services Industry - Halifax (REMOTE)
DGA CareersHalifax, Nova Scotia- Promoted
Small Engine Mechanic - Halifax
Adecco CanadaHalifax, Nova Scotia, CanadaRvp Sales, North America - East Region
Anthology IncHalifax, Canada, CA- Promoted
Customer Service Representative
Randstad CanadaHalifax, Nova Scotia, CASales Representative
DMC RecruitmentNova Scotia, CAOutside Sales Representative – Halifax - UniFirst Canada
UniFirst CorporationHalifax, Nova ScotiaSenior Consultant, Microsoft - Microsoft Power Platform / D365 CRM Developer
KPMGHalifax, Nova Scotia, CanadaImplementation Consultant, Professional Services (bilingual)
Quadramed Affinity CorporationNova Scotia, CanadaAccount Manager
Meridia Recruitment SolutionsNova Scotia- Promoted
Business Development Manager
LHHNova Scotia, CanadaWarranty Administrator
Summit Search GroupHalifax, Canada, CAOutbound Sales Representative
VenorHalifax, Nova ScotiaBusiness Development Agent-Nova Scotia
ZEISS GroupRemote, CAN Nova ScotiaCustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Full-time
- Quick Apply
Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.