Customer Service Representative - Bilingual (French)Uline • Cambridge, Region of Waterloo, CA

Customer Service Representative - Bilingual (French)

Uline • Cambridge, Region of Waterloo, CA

9 days ago

Job type

Full-time

Job description

Customer Support Specialist - Bilingual (French)

Join to apply for the Customer Support Specialist - Bilingual (French) role at Uline

Base pay range : CA$35.00 / hr - CA$40.00 / hr

(English / French)

Toronto Branch : 3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?

Learn : In-depth training helps you sharpen communication and problem-solving skills.
Develop : One‑on‑one peer mentoring and room to grow in your career.
Connect : Build strong relationships in a collaborative in‑person setting with regular team events.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world‑class technology.

Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently.

Build business relationships with customers over phone, email and chat.

Understand customer needs and recommend Uline's best solutions.

Help customers navigate Uline's website and online ordering.

Minimum Requirements

High school diploma or equivalent. Bachelor’s degree preferred.

Excellent problem‑solving, listening, and communication skills.

Prior customer service experience is a plus; training will be provided if you are eager to learn.

Bilingual (English / French) – fluent in both verbal and written forms.

Benefits

Company‑paid extended health coverage and RRSP with 6% employer match from day one.

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program covering professional continuing education.

Employee Perks

On‑site café, outdoor patio and first‑class fitness center.

Monthly employee‑appreciation events.

Opportunities for community involvement.

Best‑in‑class, clean, modern facilities.

About Uline

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All positions are on‑site.

Uline is an Equal Opportunity Employer.

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Bilingual Customer Service Representative • Cambridge, Region of Waterloo, CA

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