Service Planner

Service Planner – Finning

Position Overview : Join Finning’s Integrated Mobile Team and play a critical role in managing complex repair and rebuild projects from intake to completion. This role offers opportunities to apply project management and technical expertise in a dynamic environment, a collaborative team culture with strong leadership support, career progression and professional development opportunities, and a competitive wage with a comprehensive benefits package.

Responsibilities

• Manage intake, scope development, quoting, and communication throughout the repair lifecycle.
• Develop accurate estimates and quotes based on machine history, warranty status, and customer requirements.
• Create detailed work breakdown structures, define tasks and resource needs, and manage timelines and deliverables.
• Collaborate with service supervisors and technicians to ensure scope alignment and track progress.
• Assess technical justification for warranty and goodwill claims and align with account teams on commercial considerations.
• Identify lessons learned and improvement opportunities, applying project management best practices.
• Work closely with Product Support, Equipment Sales, and administrative teams to ensure seamless service delivery.
• Track and communicate the financial health of ongoing service jobs, ensuring transparency and solution‑oriented updates.

Day-to-Day Activities

Requirements

Important

Benefits

EEO Statement

Finning is an equal opportunity employer. We prioritize creating a diverse and inclusive environment and do not discriminate based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital or family status, or mental or physical disabilities. We are committed to providing reasonable accommodations to individuals with disabilities.

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