Summer Student- System Support Analyst

Job Details

Description

Summer Student- System Support Analyst

Temporary Full‑Time

May 4, 2026 – August 28, 2026

Are you a student looking to gain hands‑on IT experience, build professional technical skills, and make a meaningful impact over the summer? Join Innovation Credit Union as a System Support Analyst – Summer Student !

Our System Support team keeps Innovation running smoothly by ensuring staff have the technology, tools, and support they need to serve our members. As a summer student, you'll contribute to real IT operations, strengthen your troubleshooting and analytical skills, and work with a collaborative tech‑forward team dedicated to continuous improvement.

What You’ll Do

• Provide first‑level technical support to Innovation employees, resolving issues related to hardware, software, digital tools, and system access.
• Troubleshoot and escalate IT service requests through our ticketing system, ensuring timely follow‑up and excellent internal customer service.
• Assist with device setup, configuration, deployment, and maintenance—including laptops, monitors, mobile devices, and peripherals.
• Support onboarding activities for new employees by preparing equipment and ensuring system access is configured correctly.
• Help maintain asset and inventory records for IT equipment and accessories.
• Contribute to documentation updates, knowledge‑base content, and process improvements.
• Participate in system testing, quality checks, and technology rollouts to support organizational initiatives.
• Assist with routine monitoring of system performance, reporting concerns to the System Support team.
• Collaborate with team members to identify opportunities for automation, workflow enhancements, and improved user experience.

Perks of Being a Summer Student at Innovation

As part of our well‑established student program, you’ll enjoy :

No Resume? No Problem!

Instead of attaching a resume, we'd love to hear the following in your cover letter :

Qualifications

About Us

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, "Made in Sask, Built for Canada".

What sets us apart :

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.