At Farm Boy, it is our mission to create a fun, fresh experience for all. Whether you are a team member or a customer, Farm Boy is passionate about delivering on our commitments and creating a unique fresh food shopping experience. As we grow within Ontario, Farm Boy welcomes new team members who share our passion for providing the best fresh shopping experience.
Major Responsibilities
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilize Farm Boy Service Standards to welcome, greet and offer customer assistance as required.
- Comply with all corporate policies and government regulations, especially related to Health & Safety, Food Safety and HACCP.
- Prepare, package, price and rotate food products in accordance with established quality standards and ensure they are attractively displayed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general housekeeping, including sweeping, mopping and dishwashing.
- Perform designated opening and closing procedures and provide assistance for additional departmental tasks (e.g., supply and product inventory, orders and temperature logs).
- May be requested to undertake other related duties on a periodic basis.
Qualifications
- Superior customer service, organizational and interpersonal skills.
- Typically requires completion of a post-secondary program with an emphasis in culinary arts, plus up to 1 year of experience in a culinary/food environment or an equivalent combination of education and experience.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).