Product Specialist

Company Profile :

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry.

Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions.

With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference.

At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview :

LawDepot.com is currently expanding and looking to recruit a Product Specialist in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors.

A primary objective will be driving initiatives to optimize product lifecycle management, including product planning, development and launch, for our high value Divorce and Incorporation offerings.

This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid office work schedule.

Primary Responsibilities :

• Lead the research and development of our Divorce product to facilitate its successful implementation and entry into the United States market
• Write and refine content to make the product creation process simple and easy for users
• Conduct product research and user testing to understand customer needs, competitor offerings, and emerging trends
• Utilize internal tools (ex. content management systems) to implement powerful, interactive web products that are optimized for conversion
• Collaborate with Legal, Design, Development, and QA departments to ensure seamless integration of project goals
• Analyze quantitative and qualitative data to identify opportunities for improvement
• Proactively identify and resolve challenges to ensure successful project delivery
• Develop UX and digital marketing best practices through collaboration with our Technical writing team
• Create innovative strategies for increasing user engagement and retention
• Assess the viability of potential projects, services, and features

Knowledge and Skill Requirements :

Post-secondary education in Business, Writing, Communications, Law, or other relevant fields

• Excellent written and verbal communication skills
• Ability to communicate complicated information in a succinct way that users can understand
• Understanding of product management lifecycle, consumer psychology, online marketing, and conversion optimization
• Ability to conduct research, perform user testing, and analyze user data
• Effectively provide and receive feedback
• Self-driven with the ability to execute projects independently
• Ability to identify opportunities and suggest new ideas
• Quality decision making and sound judgement
• Product development experience would be an asset
• Technical writing experience would be an asset
• Working knowledge of UX best practices would be an asset

Why You Should Join the LawDepot Team :

• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Casual work environment
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

How to Apply :

Please submit a resume and cover letter by email to [email protected] or submit online via our Careers page at

We thank all applicants; however, only those selected for an interview will be contacted.