Customer Service Representative

Job Overview

U-Haul is hiring a Customer Service Representative to help customers inside and outside a U-Haul center with U-Haul products and services. The role involves assisting with equipment, using smartphone-based U-Scan technology, maintaining and inspecting equipment, and providing customer service. This position offers on-the-job education and a comprehensive benefits package.

Benefits

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• MetLife legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & vision plans
• Business travel insurance
• You Matter EAP
• LifeLock identity theft protection
• Critical illness / group accident insurance
• Dave Ramsey’s SmartDollar Program
• Hire Fast, Pay Fast motto
• $100 hiring bonus
• $300 cash bonus after U‑Haul Equipment Inspection and Verification

Responsibilities

Minimum Qualifications

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves, or shields may be required.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Compensation

Pay Range is : $17.6 - $20 Hourly

U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.

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