Accounts Receivable Coordinator

Job Description

We are looking for Accounts Receivable Coordinator to join our growing team either at Oakville, ON or at Pointe-Claire, QC or at Pont Rouge, QC .

If you enjoy working in a dynamic environment and have the opportunity to make a difference, this position is for you.

POSITION OVERVIEW

The Accounts Receivable Coordinator is responsible for collecting outstanding payments from customers. The Accounts Receivable Coordinator must communicate with internal and external customers both verbally and written in a clear, concise, and professional manner on a daily basis.

RESPONSIBILITIES

• Responsible for assisting in collection calls on past due accounts; as assigned, while always maintaining customer goodwill
• Investigate all disputed invoices and correspond with customers to question and resolve collection issues related to short payments, reconciliations, discrepancies etc.
• Coordinate with Sales, Operations and Customer Service departments to assist with customer issues and concerns
• Provide statements, invoice copies and supporting documents to Customers.
• Assist, when required, with updating customer master data.
• Release orders in timely fashion and investigate where required.
• Address inquiries from shipping
• Escalate issues and / or problem accounts to Credit Management as required
• Send proof of deliveries upon request from customers
• Additional duties as assigned

What is here for you?

• Regular Business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and pension plan with up to 5% employer's contribution
• Paid vacation and personal days off!!
• Employee discounts on Sika products
• Education reimbursement for employees
• Employee referral program
• Additional week off during Christmas and New Year!!

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Qualifications

• Education : College Diploma in Accounting or equivalent experience (DEP, AEC, or DEC in Quebec)
• Bilingual in French and English although French not required outside the province of Quebec
• 1-2 years of credit / collections experience
• Working knowledge and experience in ERP systems, specifically SAP an asset

WORKING CONDITIONS / PHYSICAL DEMANDS

• Working indoors both in office and from home office with air conditioning and heating as applicable
• Ergonomic workspace provided
• Conversing by phone and email consistently for full work shifts

Additional Information

• Join the family of Sika, with over 33,200 employees and companies set up in over 100 countries, which provide ample of opportunities to grow.
• Many of our employees describe their working relationships at Sika as friendly, personable and sincere. We call this the "Sika Spirit" .
• For such a large company, we have a surprisingly flat hierarchy with direct decision-making processes and decentralized organizational units.
• We firmly believe that the diversity of our workforce is a key contributing factor to our success story.

Sika is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.