Account Services Agent

Job Summary

Job Description

What is the Opportunity?

This is an entry level position located ONSITE in a Processing environment in Regina, Sask. The position is primarily responsible for supporting Currency Processing and Operations within the Center.

Including operational support for various day to day activities where the main focus is accuracy, efficiency and to ensure Service Level Agreements (SLAs) are met at all times.

What will you do?

• Part of an early morning team responsible for opening the Center
• Sale and purchase of Precious Metals, incoming shipments from Capital Markets and regular balancing of inventory
• Bank of Canada (BoC) incoming / outgoing shipments
• Assist with Incoming / Outgoing Foreign Currency orders and Bank of America shipments
• Packing Precious Metals, Foreign, Canadian and United States currency cash parcels
• Receiving and unpacking of incoming bulk cash parcels, commercial and Branch deposits

What do you need to succeed?

Must have :

• Must be on time and able to work flexible hours
• Strong organizational & decision-making skills
• Excellent written and verbal communication skills.
• Effective time management skills that keep you organized and on schedule
• Can work independently and with others
• Ability to work well under pressure, in a fast-paced environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work / life balance options

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address :

REGINA MAIN BRANCH, 2010 11 AVE : REGINA

City : REGINA

REGINA

Country : Canada

Canada

Work hours / week : 37.5

37.5

Employment Type : Full time

Full time

Platform :

TECHNOLOGY AND OPERATIONS

Job Type : Regular

Regular

Pay Type : Salaried

Salaried

Posted Date : 2024-10-28

2024-10-28

Application Deadline :

2024-11-12

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .