CTS Coordinator - Fort McMurray, AB

Job Overview

Reports to : Manager, Component Tracking System

Shift : 5x2

Location : Fort McMurray, AB

Relocation : No

Travel : 10%

Responsibilities

• Manage Component Tracking System (CTS) for equipment in region.
• Collaborate with Customers, Account Managers, Customer Service Representatives and Service Teams to maintain an accurate fleet history and component forecast.
• Meticulously gather, validate, and input data in CTS and SAP (LSF’s), updating various dates and hours.
• Assist Parts and Administration Manager, CTS Manager, and Inventory Team in reviewing LSF demand and launching orders.
• Work with Factory Planner / Scheduler to manage open order dates and support region in achieving OTD and turns metrics.
• Be an active member of the Inventory Team by supporting the Parts and Administration Manager and CTS Manager in achieving inventory objectives.
• Work with and assist Account Managers in meeting their targets.
• Organize and conduct meetings.
• Provide CTS dashboard reviews and build reports.
• Assist various departments in problem resolution and research of inventory related issues.
• Provide strong customer support and build positive relationships to enhance business opportunities with both internal and external customers.
• Monitor Component Exchange Program components and provide regular updates and forecasting to team.

Qualifications

• Associates degree preferred.
• Minimum 2 years SAP experience.
• Minimum 2 years Planning and / or Inventory Management experience.
• MS Office experience with Excel and Outlook emphasis.
• Experience in Salesforce with emphasis in the CTS module.
• High-level attention to detail.
• Multi-tasking and strong organization skills.
• Strong written and verbal communication skills.

Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities.

We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.