Clinical Information System Specialist- Epic Local Team

Across our three hospitals

and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities.

We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east.

We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals.

We are also proud to be named one of Greater Toronto's Top Employers for 2022! Learn more at

FOR EXTERNAL APPLICANTS ONLY : As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospital’s Workplace Health and Safety department.

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position.

Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Scarborough Health Network is seeking a high energy and dynamic healthcare leader to join its team in an exciting opportunity to serve as Clinical Information System Specialist (CISS) to help support the clinical aspects of the clinical information system.

This position reports directly to the Senior Manager, Clinical Information System and works closely with the Director, Clinical Transformation, Program Directors, Managers and Physicians.

The CISS is responsible for overseeing, creating, and providing direct Epic efficiencies and optimization strategies, including training, supervising clinical and professional practice standards, and developing / and supporting professional expertise in patient care and education to meet the needs of those we serve.

Responsibilities :

• Provide classroom and one-on-one training by instructing Training Leads, Super Users, End Users and Support Personnel s.
• Assist in the development of curriculum, training plans, and teaching Epic applications.
• Collaborates with the Director of Clinical Transformation and / or Director of Professional Practice, Regional Principal Trainers on input for training and training materials.
• Evaluate the results of the skills assessment and observations to review and revise training as needed.
• Provides candidate education based on assessment of learning needs of the learner (EPIC EHR Applications).
• Communicate changes and enhancements of the Epic electronic health record to the end users.
• Troubleshoots problems and responds to questions from end users.
• Serve as a liaison between providers, leadership, HITS, SHN committees, and regional CIS committees to facilitate a common understanding for clinical best practices, workflows, etc.

Requirements :

• Baccalaureate Degree in Nursing, Clinical Informatics or other health discipline or equivalent
• Preferred Masters preparation in Nursing, Education, Clinical Informatics or other Health Discipline
• EPIC Certified Credential Trainer or Principle Trainer or equivalent
• Demonstrates recent clinical experience and expertise in a hospital setting and an aptitude for healthcare technology systems
• Experience with electronic documentation & electronic learning environments
• Demonstrates excellent problem-solving, decision making and critical thinking skills
• Demonstrates excellent interpersonal, verbal and written communication skills
• Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public
• Demonstrated competency in the following : development of skills assessments, observations, ability to teach, ability to evaluate
• Strong mentoring, coaching and leadership skills to facilitate change and innovation
• Expert understanding of professional practice and patient care standards
• Excellent attendance record
• Ability to speak another language is an asset
• Previous Epic experience or other electronic clinical information systems is an asset
• Member of a professional association (i.e. RNAO, OPA, OKA, DAO) is an asset
30+ days ago